About AI Acquisition

AI Acquisition is the global category leader in AI service-provider enablement. Operating globally, with the US as its primary market, our hybrid Platform-as-a-Service (PaaS) and AI marketplace model has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale.

We combine proprietary AI orchestration tools with enterprise-grade SaaS infrastructure, delivering immediate value to agencies and SMBs worldwide.

We’re transforming how entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed. Positioned at the forefront of the $1.3 trillion AI revolution, we empower members to earn $500+ per hour with streamlined AI-powered systems.

Through our AI Agency Incubator, AI Accelerator, and AI Launchpad, we provide the systems, training, and support needed for rapid success.

Hear from Our Founder:

Jordan Lee, Co-Founder & Chairman, shares insights about the business: Watch here

Why Join Us?

We are a fast-growing, entrepreneurial company operating inside one of the fastest-growing sectors globally. You’ll work directly with founders and senior leadership in a high-performance environment where your operational decisions materially shape company growth.

The Role

We’re hiring a Director of Customer Success Operations to run a remote-first Customer Success department with high accountability.

This is not a “relationship manager” role.

This is not a pure strategy role.

This is not a lightweight people-manager role.

We need someone who can take ownership of execution across onboarding, Customer Success, communication quality, follow-up, QA, SOP adherence, and team performance.

You’ll be responsible for making sure work actually gets implemented, people stay on track, standards are enforced, and issues don’t get buried in Slack, vague updates, or excuses.

We want someone who can cut the noise, manage tightly, create clarity, and keep a remote team moving fast.