Responsibilities / Tasks

• Provide technical and commercial support to Customers and Back Office teams, acting as a key interface between Sales, Service and internal stakeholders.
• Prepare and follow up commercial proposals for spare parts, service level and maintenance agreements, health checks, upgrades and retrofits.
• Manage warranty cases in coordination with internal departments and factories.
• Support maintenance planning activities and spare parts identification for customer sites.
• Handle order confirmations and ensure accurate processing within internal systems.
• Follow up on deliveries, coordinating with logistics and customers to ensure timely execution.
• Perform internal and external administrative follow-up related to service and sales activities.
• Actively support the promotion of spare parts, retrofit and service solutions to customers.
• This role will act as a key interface between Service, Sales and customers, with the potential to grow into a more commercial-facing position over time.

Your Profile / Qualifications

• Degree in Engineering, or experience in a related technical field, preferably Mechanical Engineering.
• Junior professional in technical and commercial support roles, preferably within the food processing or industrial manufacturing industry.
• Solid communication, interpersonal and presentation skills, with the ability to interact professionally with both internal stakeholders and external customers.
• Strong organizational and analytical skills, capable of managing multiple tasks and priorities in a structured manner.
• Ability to work independently while collaborating effectively within cross-functional teams.
• Service-oriented mindset, with a proactive and solution-driven approach to problem solving.
• Fluent Spanish and professional working proficiency in English; Italian and/or Portuguese are considered a plus.
• Strong customer focus, with the ability to understand customer needs and translate them into effective internal actions.
• Proactive attitude towards spare parts, retrofit and service sales promotion.
• Willingness to travel occasionally (up to 10%) for customer visits, site activities or internal coordination.
• High level of ownership and accountability, with a collaborative and team-oriented mindset.
• Ability to work closely with Sales and Service teams to support market awareness and business development initiatives.

We offer:

• Attractive compensation package with flexible remuneration options (e.g. restaurant tickets, nursery)

• Private health insurance plan

• Employee Assistance Program

• Flexible working hours and the option for remote work (two days per week)

• 23 days of vacation per year

• Great work environment as part of a collaborative team

• Internal training and career development opportunities at national and international level

• Join a company recognized as a "Top Employer 2025."

Did we spark your interest?
Then please click apply above to access our guided application process.