Summary/Objective
Oversight of key components of company's overall business development and logistics strategy, focusing specifically on customer goals and service portfolios as laid out in the commercial and strategic plans. Manage the company’s portside business development activities in the Americas region, including commercial activities for operating companies based in the United States and Mexico. Focus will be on stevedoring and legacy automotive account management
Essential Functions
- Key member of team responsible for directing company's overall commercial strategy, specifically customer account goals and service portfolio development
- Focus on commercial revenue and volume growth strategy focused on customer diversification, service scope, territorial expansion, and revenue enhancement
- Liaise with local management in various markets on commercial activities and set the agenda to achieve defined commercial goals
- Assist with setting the structure and management of the company’s CRM (Customer Relationship Management) system
- Proficiency in CRM applications as a common tool in daily job duties; maintaining accurate records of all sales and marketing activities, including calls, presentations, closed sales and follow-up activities.
- Support IT Data Quality improvement processes leading to improved KPIs, operational efficiencies and commercial profitability
- Mentor and support future leaders joining the company
- Structure a uniform Service Portfolio across the group of companies.
- Identify business development opportunities within the supply chain
- Deliver commercial and market analytics for identified business development projects.
- Identify profitability enhancing initiatives across the organization
- Identify potential customers, present AMPORTS as a value-added commodity have success attracting new business
- Build and maintain relationships with clients, addressing their concerns, and ensuring their satisfaction with AMPORTS
- Coordinate with finance and prepare pricing models as requested
- Write clear and well-structured business requirements/documents
- Prepare and present sales and marketing proposals to clients and stakeholders
Competencies
- Effective communication skills
- Excellent analytical skills to assess market trends, perform competitor analysis, and identify potential sales opportunities
- High-level presentation skills to engage and persuade potential clients about the value and benefits of products or services
- Must be proficient in data analytics to help drive decision-making
- Possess efficient and effective planning skills with the ability to multi-task
- Ability to build and cultivate customer relationships
- Success in negotiating and building long-term business relationships
- Possess business acumen and demonstrate ownership of position
- Ability to apply logical thinking, reasoning, and critical evaluation
- Excellent communication and interpersonal abilities with high level of comfort presenting at all levels of the organization
- Ability to work independently and as a part of a team to achieve sales targets
- Ability to use customer relationship management (CRM) tools to track customer interactions and sales processes
Supervisory Responsibility
This position has no direct reports currently
Work Environment
Well-lighted, heated, and/or air-conditioned indoor office, production setting, outdoor/indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; type or perform other repetitive functions with hands, reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds
Position Type/Expected Hours of Work
Days and hours of work are primarily Monday through Friday, 8:00 a.m. to 5 p.m. This position may require overtime. AMPORTS HQ is a 100% in office environment. This is NOT a remote position
Travel
Moderate to extensive overnight travel (25% - 50%) by land and/or air. International travel may be required
Required Education and Experience
- Bachelor's degree from four-year college or university in Logistics Management or equivalent degree; and 5 years’ experience in Maritime, Automotive, Railroad and/or Logistics industries
- 3 to 5 years of experience in sales & marketing
- Strategic planning / management and client relationship experience
- Advanced computer proficiency in business-based software applications
- Ability to work efficiently in a multi-tasking, time-sensitive, fast-paced environment
- Possessing knowledge and proficiency in latest sales techniques, marketing tools, and industry trends, often through professional development courses and industry events
Preferred Education and Experience
Master's degree (M.A., MBA) or equivalent and / or 10 years’ experience in Maritime, Automotive Railroad and/or Logistics industries
Work Authorization/Security Clearance
Must be able to obtain TWIC badge (Transportation Working Identification Credential).
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.