Kitchen Prep and Operation:
Prepare, assemble, and delegate food preparation tasks. 
Delegate and assist with the setup and breakdown of production and service areas. 
Understand and use a variety of equipment and service standards as appropriate. 
Follow and enforce set food safety protocol in all areas of oversight. 
Ensure cleanliness and quality of BOH service areas. 

Customer Service: 
Provide excellent customer service and assist with customer needs and inquiries. 
Lead by example, both in general work ethic and positive and productive demeanor. 
Display and demonstrate excellent communication skills.

Quality Assurance: 
Follow all ParTech and A9 labeling procedures, request labels, and recognize allergen errors.
Fully comprehend allergen labeling protocol, including avoidance of cross-contact, and report concerns to Shift Supervisor or Service Manager. 
Serve on the food safety response team and respond to all food safety emergencies as appropriate to the work assignment. If a work cell phone is provided, a response call must be within an hour of the original call and/or message.

Personnel: 
Train new staff members, both full-time and student employees. 
Empower others to make decisions in areas within their span of control. 
Make scheduling recommendations and alert management of holes in the personnel roster when needed.
Hold others accountable, following progressive coaching process. 
Discuss staff issues with Shift Supervisor and Lead Service Manager. 
Other duties as assigned based upon business need.