Posted 3w ago

Front Desk Agent (Summer Season)

@ Boyne Resorts
Petoskey, Michigan, United States
OnsiteFull Time, Seasonal
Responsibilities:greet guests, register guests, answer phones
Requirements Summary:Front desk duties: greet guests, check-in/out, answer phones, handle cashier tasks; must be available weekends/holidays; 18+; computer skills required.
Technical Tools Mentioned:Computer skills
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Job Description

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else

 

Some perks of working full time year-round for Inn at Bay Harbor include:

  • free Golf Pass and Ski Pass for both you and your family
  • Free Adventure Center privileges at both The Highlands and Boyne Mountain
  • Up to 50% off at the various Boyne Resorts Restaurants 
  • 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
  • Free Passes to Avalanche Bay Water Park at Boyne Mountain
  • Discounts on Boyne Resorts lodging for Friends and Family
  • Tuition Reimbursement
  • PTO and Paid Sick Leave
  • Health/Dental/Vision Insurance

The Front Desk Agent will be responsible for handling front office reception and administration duties. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key.

  • Welcome, greet, and make guests feel comfortable and valued for the duration of their visit
  • Properly perform check-in/check-out procedures in regards to guest accounts
  • Keep accurate account of monies in cash drawer
  • Answer phones
  • Respond promptly and courteously to any guest request
  • Keep professional attitude and demeanor during all guest interactions
  • Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations
  • Must be available weekends, weeknights, and holidays
  • Applicants must be 18 years old
  • Long periods of standing required
  • Computer skills are mandatory