Posted 6d ago

Caravan Sales Administrator

@ Cove Communities
Selsey, England, United Kingdom
£29k/yrOnsiteFull Time
Responsibilities:Provide administrative support, Maintain customer database, Handle inquiries and order processing
Requirements Summary:Administrative or sales support experience; strong organization; communication; MS Office; experience in caravan sales or related sectors; weekend work required.
Technical Tools Mentioned:Microsoft Office Suite, Elite Parks software
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Job Description

Seal Bay Resort in Selsey is one of the UK's leading holiday parks! Located on the seafront of the South Coast, we offer a friendly working environment, great team culture, and the opportunity to build a rewarding career in hospitality and leisure. Apply today and join our fantastic team!

Key Responsibilities:

  • Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
  • Provide administrative support to the caravan sales team, including preparing sales contracts, order forms, and related paperwork
  • Maintain accurate sales records and update the customer database regularly
  • Handle customer enquiries via phone, email, and in-person, providing information and support throughout the sales process
  • Coordinate with suppliers, finance, and delivery teams to ensure timely order processing and caravan delivery
  • Prepare and send out sales confirmations, invoices, and payment reminders
  • Assist in organising and supporting sales events, open days, and promotions
  • Manage the stock and availability records of caravans for sale
  • Support the team with marketing activities, such as creating sales brochures or updating website listings
  • Liaise with legal and finance departments to support contracts and financing arrangements
  • Ensure compliance with company policies and legal regulations related to sales transactions

Experience/Skills Required:

  • Previous experience in an administrative or sales support role, preferably in caravan sales, automotive, property, or retail sectors
  • Strong organizational skills with high attention to detail
  • Excellent communication and interpersonal skills
  • Experience with Elite Parks software preferred
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Customer-focused with the ability to handle enquiries professionally and promptly
  • Ability to multitask and work efficiently in a fast-paced environment
  • Basic knowledge of sales and finance processes is a plus

Due to the nature of the business weekend work will be required

Perks and benefits you can expect when you work at Seal Bay Resort:

  • 25% off food & drink across the resort
  • Generous friends and family holiday discounts
  • Free use of our swimming pools
  • Free gym membership
  • Epic team parties & socials
  • Great incentives and rewards
  • An amazing team community – friendly, supportive and fun
  • Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
  • Employee discounts across the resort
  • Health & wellbeing programme to support you on and off the job
  • Referral programme – bring your friends and get rewarded
  • And many more...

As a Disability Level 2 Confident Employer we welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.