Interstate Therapy Solutions (part of the Confluent Health family) is seeking a reliable individual to join our team as a Front Desk Coordinator in Canyon County!
In this role, you will support both patients and clinical staff by managing front office operations in a fast-paced outpatient physical therapy setting. Responsibilities include assisting patients in person and over the phone, coordinating and organizing appointments, and maintaining accurate documentation to ensure a smooth and efficient clinic experience while supporting high-quality patient care.
- Schedule: M-F 9:30am-6pm
- Pay Rate: $21-$26/Hour BOE
- Required: Prior front office experience in a physical therapy clinic or similar outpatient healthcare setting
- Preferred: Experience working within a hospital-based or hospital-affiliated provider environment
How Interstate Supports You:
- Competitive salary Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
- And more!
You’ll Achieve Success By:
- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
- one year experience in healthcare physical therapy department is desirable but not required
- knowledge of medical terminology, procedures and diagnosis
- knowledge of computer and relevant software applications
- knowledge of general administrative and clerical procedures
- working knowledge of healthcare in a therapy department preferred
- working knowledge of healthcare insurance preferred
Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at [email protected].