HiringCafe
Posted 17h ago

Junior Application Developer

@ LifeCare Medical Transports
View All Jobs
Knoxville, Tennessee, United States
RemoteFull Time
Responsibilities:Design features, Develop features, Troubleshoot issues
Requirements Summary:Bachelor’s degree preferred; 1-3 years software/tech support experience; MySQL, REST APIs, cloud deployments; strong problem-solving and communication; able to work remotely and in on-call rotations.
Technical Tools Mentioned:MySQL, Relational databases, REST APIs, Cloud deployments
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Job Description

SUMMARY OF RESPONSIBILITIES



Junior Developer/Support Engineers are responsible for both product development and support across our StatCall and StatMobile platforms. This role involves designing, building, testing, and deploying software features, as well as investigating, resolving, and documenting technical support issues reported by users. The position requires participation in an on-call rotation, providing support on nights and weekends as required to ensure platform reliability and timely issue resolution. The ideal candidate enjoys problem-solving, has strong development fundamentals, and is eager to contribute to the continuous improvement of our software ecosystem. This role reports to the senior project manager.



PRIMARY DUTIES AND RESPONSIBILITIESSoftware development:




  • Design, develop, test, and maintain web and mobile application features in StatCall and StatMobile.

  • Follow best practices in software engineering, including clear documentation, modular code, and version control.

  • Participate in code reviews, sprint planning, and technical discussions.

  • Work closely with engineering and product teams to understand and implement feature requirements.



Support & issue resolution:




  • Troubleshoot and resolve application issues reported via internal or client-facing support channels.

  • Reproduce, diagnose, and document bugs and collaborate with developers to prioritize and resolve them.

  • Monitor logs and alerts for anomalies or system performance issues.

  • Provide second-line support for escalated issues and assist with post-release validation.

  • Participate in the on-call support rotation, providing coverage on nights and weekends as required to respond to critical incidents and urgent client issues.



System operations & testing:




  • Assist in maintaining CI/CD pipelines and cloud infrastructure tools.

  • Perform root cause analysis on support incidents and implement corrective actions.

  • Contribute to end-to-end and regression testing for releases.



Documentation & reporting:




  • Maintain accurate documentation of support cases, engineering notes, and known issues.

  • Help improve internal knowledge bases and onboarding resources.

  • Provide insights and status updates to stakeholders when necessary.



Continuous improvement & collaboration:




  • Identify areas of system improvement and help implement performance or usability enhancements.

  • Share insights with cross-functional teams to improve product stability and customer experience.

  • Assist in training or knowledge transfers as needed across support and engineering teams.



 



Perks & benefits: 





  • Employer contribution to medical, dental, vision & life insurance 







  • 401k plan 







  • PTO, personal days, volunteer days, & paid holidays 







  • Remote work flexibility