Position Summary

The Occupancy & Operations Coordinator Intern plays a critical role in supporting summer housing operations within the University of New Mexico’s Residential Life and Student Housing (RLSH) department. This position focuses on occupancy management, operational procedures, and clear, timely communication with students and campus partners throughout the summer term.

Working closely with professional staff, the intern assists with room assignments, occupancy tracking, move-in and move-out processes, and operational logistics that ensure safe, efficient, and student-centered housing operations. The intern will also contribute to written and electronic communications related to summer housing, occupancy changes, and operational expectations.

The Occupancy & Operations Coordinator Intern works under the supervision of the Associate Director and receives mentorship from the Operations Manager. This internship is designed to provide hands-on experience in housing operations, business processes, and systems-based work within a large public institution. Candidates who are detail-oriented, organized, adaptable, and interested in housing operations, assignments, or administrative leadership will find this role especially valuable. Each intern will complete a professional development project aligned with their interests and long-term career goals.

This is a temporary part-time job from June 1, 2026, to July 31, 2026, and it is not benefits eligible.

Duties & Responsibilities

• Support summer occupancy processes including room assignments, transitions, extensions, and cancellations
• Assist with move-in and move-out logistics, including timelines, checklists, and coordination with campus partners
• Maintain accurate occupancy records and assist with data entry, audits, and reporting within housing management systems
• Draft, update, and distribute clear and student-centered communications related to summer housing processes and expectations
• Respond to student inquiries related to assignments, housing status, and operational procedures with professionalism and care
• Collaborate with facilities, conference services, and residential staff to support seamless operational transitions
• Assist with the development, review, and implementation of operational procedures and guides
• Attend weekly departmental meetings, operational check-ins, and meetings aligned with professional interests
• Participate in assessment and evaluation of summer occupancy processes to identify improvements
• Perform other duties as assigned to support efficient and equitable housing operations

Anticipated Outcomes & Opportunities

• Gain practical experience in occupancy management and housing operations within a residential life department
• Develop skills in administrative processes, data management, systems navigation, and operational communication
• Strengthen professional competencies related to organization, problem-solving, attention to detail, and compliance
• Build collaborative relationships with professional staff across functional areas within RLSH
• Enhance understanding of how housing operations support student access, success, and institutional mission

ACUHO-I Competency Alignment
This role supports development within the following ACUHO-I competency areas: 

Business Management – Occupancy & Property Management

• Supporting room assignments, occupancy tracking, and housing transitions
• Assisting with operational workflows that ensure accurate and equitable use of residential spaces
• Understanding how occupancy decisions impact student access, safety, and institutional operations

Business Management – Marketing, Communications, Branding & Engagement

• Drafting and disseminating clear, student-centered housing communications
• Supporting consistent messaging related to housing processes, timelines, and expectations
• Responding to student inquiries with professionalism and attention to service delivery
  

Foundations – Legal Issues & Compliance

• Supporting accurate documentation and record-keeping related to housing assignments and occupancy
• Gaining exposure to compliance considerations connected to housing operations and student records
• Understanding the importance of policy-informed operational practices
  

Foundations – Organizational Learning

• Participating in assessment and reflection of summer occupancy and operational processes
• Utilizing feedback to improve efficiency, communication, and student experience
• Adapting to evolving operational needs in a dynamic summer housing environment
  

Justice, Equity, Diversity, Inclusion & Accessibility

• Supporting equitable housing processes that consider diverse student needs
• Contributing to accessible and inclusive communication practices
• Recognizing and responding to barriers that may impact student access to housing

Compensation & Accommodations

• Summer meal plan including 90 meal swipes and $700 in dining dollars
• Private, fully furnished, air-conditioned apartment provided on campus

See the Position Description for additional information.

• Must present transcripts prior to a formal offer being extended.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• This is a fixed-term position, typically up to 24 months.

Must have obtained a Bachelor's or higher level degree no more than 24 months prior to the date of hire OR if the Bachelor's (or higher level) degree was obtained more than 24 months prior to the date of hire, the individual must be currently enrolled in a Bachelor's (or higher level) degree program; no previous work experience required.

• Enrollment as a current graduate student
• Strong organizational skills with high attention to detail
• Clear written and verbal communication skills
• Demonstrated interest or experience in housing operations, assignments, or administrative processes
• Proficiency with Microsoft Office Suite and willingness to learn housing management systems

• Approximately 35 hours per week
• Secondary employment is not permitted during the internship period
• Flexibility to work weekdays, evenings, and weekends as needed

Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.