Overview:

At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.

By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you."

Position Summary:

The Solution Consultant supports Channel Account Managers (CAM) in a presales effort to sell cloud solutions in Productivity, Continuity, Security, Infrastructure and Operations categories to Managed Service Providers (MSPs) of all levels, in various industries, across Thailand. The Solution Engineer will deliver pre-sales cloud product demonstration experiences to our Partners as well as post-sales deployment and configuration assistance.

This role is based in Bangkok. Employees are expected to work from the office.

Essential Responsibilities (includes, but is not limited to):

Demonstrating the technical and commercial value of a selection of Pax8 Solutions.
Driving initial configuration and architecture guidance for a variety of customer environments.
Assisting partners with proof-of-concept deployments and responding to RFIs.
Working closely with our Sales team as a subject matter expert for a particular product set.
Provide demonstration of select solutions and produce product specific guides and videos.
Ability to be customer service oriented and work well in a collaborative environment.
Driven and self-motivated to work in a fast-paced environment.

Ideal Skills, Experience, and Competencies:

Minimum 2 years technical and/or pre-sales experience.
Have a desire to constantly learn new and challenging platforms.
Possess ability to blend technical and social engagement.
Have the skill to communicate complex concepts in simple terms.
Are genuinely passionate about customer service.
Are undaunted by troubleshooting deployments in unknown ecosystems.
Have a certification in any 1 of the following areas: Microsoft MS900, MS100, MS101, AZ900, CompTIA A+, Security+, Network+.

Required Education & Certifications:

· B.S./B.A. degree in IT, Computer Science or related field, or equivalent work experience

Work Environment:

Professional office environment. Routinely uses standard office equipment such as computers, phones, copy machines, printers, and filing cabinet

Physical Demands:

Sedentary role; primarily involves sitting/standing.

Travel Requirements:

Infrequent travel is expected

Why join Pax8?

Well here are a few points of how we value our greatest assets:

At Pax8, we want to support you in both work and play. Sometimes there isn't enough time for the latter, which is why Pax8 offers an additional 2 weeks of bonus leave every year! AND YES, the 2 weeks are available from your first day!
In addition to the above, we offer all our employees Private Health Insurance. Beneficial for when life happens, and also for tax time too!
Unlimited growth through our learning & development (L&D) programs in an environment that fosters internal promotions, helping you gain the necessary skills to reach the next step in your professional journey!
Connecting with our community is important – which is why we have our donation matching program, DEI-B events, and our employee resource groups to ensure everyone feels at home at Pax8.