What is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognized by over 250 of the world's leading financial institutions. We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, industry knowledge, cutting-edge technologies and experts. With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.
Why Choose Equisoft? With 950+ employees, we are a stable organization that offers career advancement opportunities and fosters a stimulant environment. If that’s not enough, then check out these other perks below:
Hiring Location: UK (Bath office)
Internal job title: Infrastructure Engineer
The position is hybrid, 2 days at the office and 3 days remote
Full-time Permanent Role
Salary between: £41 000 to 47 000
Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc.
Number of hours per week: 37.5
Educational Support (LinkedIn Learning & Equisoft University)
Role: The Site Reliability Enginner (Cloud AWS) reports to the Infrastructure Manager and works closely with 3 other SRE, the Support, Business Analyst and Development teams.
In this role you will help to deliver new and existing software products to the industry and ensure our clients can continue to depend on our services. Responsibilities will primarily be concerned with infrastructure for our SaaS offering, the internal development environment and occasionally assisting with our clients’ own infrastructure.
Your Day with Equisoft:
Provide infrastructure cover during the following shifts:
0730 to 1600
0830 to 1700
0930 to 1800
Maintain hosting infrastructure to ensure the integrity and availability of all web, DB and messaging systems to satisfy client expectations and SLAs
Manage servers in development, test and production environments
Monitor and respond proactively to infrastructure events including availability and capacity management
Evaluate, recommend, and perform infrastructure design, upgrades and changes
Own, investigate and resolve production infrastructure issues
Assist the DBA with database administration activities
Work with clients and the development team to define infrastructure requirements and implementation configurations
Provide technical support to the Service Delivery and Development teams
Contribute to project delivery, owning specific infrastructure tasks such as impact and performance evaluation of new software
Identify areas for process improvement, driving automation initiatives to streamline workflows, reduce manual work, and enhance operational efficiency.
Work closely with development and operations teams to ensure seamless integration and deployment.
Provide scheduled out of hours cover including future 24/7 on-call availability.
Requirements:
Technical
2 to 3 years of experience in a similar role with prior 4-5 years of experience in IT Support role
Familiarity with cloud-based infrastructure, particularly AWS
Practical experience of Windows Server and Linux server
NginX, firewalls, IIS, web services and virtualisation
Experience managing Active Directory, DNS, DHCP, GPOs etc
Knowledge of administering MS SQL server
Using and maintaining PowerShell scripts, functions and modules
SFTP Server administration
Good understanding of core network principles
Containerisation, particularly Docker
Experience with Infrastructure as Code (Terraform)
Understanding of CI/CD pipelines
Soft Skills
Strong awareness of modern information security risks, policies and procedures
Willingness to learn
Excellent verbal and written communications skills
Strong sense of organisation and prioritisation
Ability to multi-task in a rapid-paced environment
Enthusiasm for what we are trying to achieve and the self-motivation to make a difference
Reliable and dependable
Nice to Haves:
Experience in the Financial Services industry
Experience of working in a software development environment
Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.