Who You Are

In this role as Engineer (Software Support) with West Engineering (1142) in our Houston, TX office, you will provide technical support to integrators, end users, and FANUC America Corporation’s (FAC) sales team by applying their specialized understanding of software development and robotics to create, optimize, and maintain software solutions for a wide range of robotic applications.  Functioning as a technical liaison, you will provide strong customer service, including developing, training, and strengthening customer’s technical skills, while assisting District Managers with routine sales support requests and activities, allowing them to focus on increasing market share and profit growth.

You must be a customer-focused problem solver with a background in automation and/or robotics engineering and the ability to understand and solve technical challenges.  You will be exposed to highly autonomous environments in which you'll have to effectively manage multiple projects concurrently.

How It's Done

• Coordinate activities between integrators, regional operations, and appropriate groups at FAC headquarters
• Act as a technical liaison between distribution partners and FAC technical groups
• Debug, recommend, and execute improvements to existing software applications and robotic systems
• Support integrators and end users with robot interfaces
• Manage and support systems integration at FANUC West locations and at customer sites
• Comply with FANUC West standards for controls designs, application software and system documentation
• Manage controls and software activities during system integration phases, including design review, integration, debug, run-off and acceptance
• Develop system documentation (Software Backups, System Operation Manuals, Spare Parts Lists, etc.
• Provide technical leadership to FANUC West sales, engineering and distribution partners
• Support sales, distribution partners, and proposal activities as required
• Schedule routine onsite integrator visits, to continue relationships, gather feedback, equipment/project check-ins
• Assist in process improvement of FAC
• Occasional overtime and potential weekend work as needed
• Domestic and potential international ravel to vendor, customer, and/or FAC facilities as needed 
• Other duties as assigned

What You Need

• Bachelor’s degree in Software, Electrical or Mechanical Engineering, or other automation-related degree, or equivalent relevant experience
• 2+ years of experience with automated manufacturing or robotic systems activities
• Proven experience analyzing and diagnosing mechanical and/or electrical failures, service issues, and/or robot installation challenges and providing corrective action
• Ability to read pneumatic, hydraulic, and electrical prints, with ability to perform basic wiring and use hand tools
• Valid passport or ability to ascertain one when/if needed 

What Would Be Even Better

• 3+ years of related experience within the robotics industry
• Prefer PLC programming experience
• Prefer AutoCAD experience
• Prefer KAREL, .NET, and Python experience
• Prefer FANUC robot programming experience

It’s Your Move

At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration—and we’re excited to invite talented individuals like you to explore what’s possible with us.

Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.

If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

• Medical, Dental & Vision Insurance
• 401(k) Retirement Program
• Life Insurance
• Short-Term & Long-Term Disability Plans
• Tuition Reimbursement
• Wellness Program
• Flexible Spending Accounts
• Employee Assistance Program
• Flexible Benefit Dollars
• Generous Holiday & Vacation Program

Sponsorship will not be provided for this position

Equal Opportunity Employer, including disabled and veterans