Responsibilities
- Be a “Customer Service Star” going out of your way to satisfy customers’ needs and wants.
- Tee time management (taking, cancelling, and checking in of tee times for guests).
- Receive, display and promote merchandise sales.
- Inform management or administration of damaged goods.
- Replenishes merchandise in the Pro Shop.
- Inform management of any inventory that is low and must be reordered.
- Assist customers who need advice on multiple sales.
- Complete opening and closing operations in the Pro Shop.
- Use proper procedures for making telephone calls.
- Dust and clean Pro Shop and merchandise; water plants.
- Assist with group outings and events.
- Follow assigned procedures when alerting golfers to weather conditions.
- Sell merchandise, gift certificates, and memberships.
- Assist in scoring and scoring cards for group outings and events.
- Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
- Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
- Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
- Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
- Maintains a clean and organized work area.
- Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
Qualifications
- No Driver’s License required.
- High School Diploma or GED preferred.
- Basic golf equipment knowledge preferred.
- Basic Math Skills.
- Ability to demonstrate good customer service skills.
- Prior work with the public is desirable.
- Ability to generate sales through application of instructed retail sales approaches.
- Ability to count and calculate currency in the delivery of change to customers.
- Ability to communicate effectively orally and in writing is required.
- Ability to work independently and establish priorities is required.
- Attention to detail and accuracy is required.
- Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
- Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
- Subject to pre-employment and annual background checks.
- Stand, sit, bend, reach, and lift in the performance of their duties.
- Lift 50 pounds.
- Subject to inside and outside environmental conditions.
- May be required to periodically work in a smoking environment
Company
The Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang (Where the water stops), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse, supportive, and inclusive workforce that employs Fond du Lac Band members, native peoples, and those from our surrounding communities.
As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promotes our language, culture, and the preservation of our natural resources.
The Fond du Lac Band is an employer that cultivates the growth of our employees and our programs; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac Ordinance #12/94 (TERO).
Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.