The 2nd Shift Family Support Worker provides direct crisis management services including, but not limited to, in-home, parenting skills, life skills, child development and behavior management, to assist children and families in reaching permanency.

• Provides direct in-home services including, but not limited to, crisis management, de-escalation, parenting skills, and behavior management.
• Support case plan goals through teaching, role modeling, and demonstration.
• Develops short term safety plans to resolve crisis situations.
• Works with community partners to access supports for children and families during a time of crisis.
• Frequent communication/coordination with on call screener during crisis situations.
• Supervises and transports children and families, as needed.
• Documents information and completes all necessary Saint Francis Ministries forms according to timelines.
• Supports resource families to maintain placements and help children work toward permanency.
• Monitors and supervises family interactions.
• Provides clerical support to case teams as needed.
• Assists with filing or closing out files as need or requested by Supervisor.
• Reports critical incidents to DCF verbally within 12 hours, written within 24 hours.
• Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state and local rules.
• Ensures clients’ rights are protected.
• Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
• Is knowledgeable of and follows all safety procedures.