Posted 2mo ago

Shift Lead / Supervisor

@ Buff City Soap
Dewitt, New York, United States
OnsiteFull Time
Responsibilities:Lead team, Manage store operations, Train new employees
Requirements Summary:Retail supervisory experience preferred; strong leadership, communication, customer service; multitask in fast-paced environment; flexible shifts including weekends.
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Job Description
About Buff City Soap
Buff City Soap is on a mission to create handmade, plant-based bath and body products free of harsh chemicals. Our Makery is a fun, high-energy environment where creativity and customer service go hand in hand.

Job Overview
As a Shift Supervisor, you’ll play a key role in leading our team, ensuring smooth daily operations, and delivering an exceptional guest experience. You’ll be responsible for maintaining a positive work environment, supporting team members, and driving sales while upholding Buff City Soap’s brand standards.

Key Responsibilities
- Lead and motivate team members to provide outstanding customer service
- Oversee daily store operations, including opening and closing procedures
- Assist in training new employees and fostering a collaborative team culture
- Ensure product quality and consistency in our handmade soaps and skincare items
- Maintain cleanliness and organization of the Makery
- Handle guest concerns with professionalism and care
- Support inventory management and restocking efforts

Qualifications
- Previous retail or supervisory experience preferred
- Strong leadership and communication skills
- Passion for customer service and creating a welcoming environment
- Ability to multitask and work in a fast-paced setting
- Availability to work flexible shifts, including weekends

Why Join Us?
- Fun, creative, and team-oriented work environment
- Opportunities for growth and development
- Employee discounts on Buff City Soap products