RESPONSIBILITIES AND DUTIES

• Possess a firm knowledge of end-to-end management of an IT environment including Windows and Linux systems, virtualization, and storage.
• Strong knowledge of LAN/WAN management systems, firewall management, switching, VPN systems, cellular communication systems, OSI Model, and mobile computing devices.
• Understand basics of cable plants, fiber optic links, and the ability to manage wiring for network and non-network devices. These devices sometimes require the use of ladders or lifts.
• Deep knowledge of IT Security principles, policies, and procedures.
• Management of cloud-based systems.
• Willingness to learn industry-specific systems and technologies.
• Management of vendor-supported systems.
• Excellent problem solving skills, creativity, and dedication.
• A professional and approachable demeanor.
• Ability to work well with others in training, teaching and explaining use of hardware and software.
• Ability to perform hardware installations and upgrades as well as software enhancements.
• Working knowledge of telecommunications, VOIP phones, and analog telephony.
• Occasional after-hours and on-call work.

POSITION INTERACTION

None.

SUPERVISORY DUTIES

None.

Will report to the Vice President Utility Services.

QUALIFICATIONS AND REQUIREMENTS

Education

Bachelor's degree in computer related field or equivalent with relevant work experience.

Experience

Computer and telecommunications background essential.

Work Authorization Status

Must be legally authorized to work in the U.S. without sponsorship