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General Description

The purpose of this class is to provide clerical and customer service support for the operations of the District Clerk’s Office. Frequent interruptions may increase job complexity.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class.  Management may assign additional functions related to the type of work of the class as necessary.

• Receives and responds to customer inquiries (verbal, written, and/or electronic) regarding judicial records (public and/or non-public), or general information inquiries in a timely and courteous manner.
• Receives and retrieves case papers/orders and other documents (public and non-public), accesses, identifies, and interacts with documents, record collections, and, when necessary, applies annotations and file marks, or certification stamps to forms or documents, in a timely manner.
• Calculates fees and, when authorized, assesses fees in the software system.
• Adds data entries in case management and other software applications in a timely manner.
• Performs record management tasks consisting of scanning, indexing, image attachment, and verification (quality assurance) to record collections in a timely manner.
• Completes any other task/training as assigned by supervisory personnel in a timely manner.
• May perform all services of a passport acceptance agent.
• Performs related work as assigned.

Minimum Education and Experience Requirements:

• Requires a high school diploma or GED equivalent.

Physical Demands/Work Environment:

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

The work is typically performed in an office while sitting at a desk or table, or while intermittently sitting, standing, or stooping.

The work may require the lifting and transporting of files/records weighing up to 20 pounds.

The work may require the use of filing and record-retrieval equipment and may include climbing.

When authorized, the work may require the driving of a county vehicle.

Emergency Preparedness Tier Level:  1

Special Certifications and Licenses:

Must possess and maintain a valid state driver’s license with an acceptable driving history.

Department: District Clerk's Office

Salary: $34,222.00

The County of Galveston is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, disability, gender identity or expression, genetic information, veteran status or any other characteristic protected by law.