Salary: $130,000/yr - $140,000/yr

SUMMARY

The General Manager is responsible for overseeing all Sky Café catering operations, ensuring the efficient production, handling, and delivery of in-flight catering services. This role focuses on managing kitchen operations, logistics, food safety, and client service to meet airline and customer expectations. The General Manager partners with internal teams and airline clients to ensure service quality, compliance, and operational excellence while driving financial performance and continuous improvement.

RESPONSIBILITIES

• Oversee all catering operations, including food production, assembly, sanitation, and transportation logistics
• Ensure timely and accurate delivery of catering services to airline clients
• Develop and implement strategies to improve operational efficiency, food quality, and service standards
• Lead and manage kitchen, warehouse, and transportation teams, including supervisors and leads
• Monitor performance metrics related to on-time delivery, quality, safety, and cost control
• Partner with airline clients to maintain service expectations and resolve operational issues
• Ensure compliance with food safety standards (FDA, USDA, local health regulations) and company policies
• Oversee inventory management, purchasing, and cost controls for catering operations
• Manage budgeting, forecasting, and financial performance of the operation
• Drive continuous improvement initiatives in production, logistics, and service delivery
• Handle operational disruptions, including last-minute order changes and service recovery
• Support hiring, training, and performance management of team members
• Promote a culture of safety, quality, and accountability across all catering operations
• Perform additional duties as assigned

QUALIFICATIONS

• 18 years of age or older
• Must be legally authorized to work in the country of employment
• 3+ years of experience in catering, food service, logistics, or operations management
• Leadership experience managing teams in a high-volume production or service environment
• Strong understanding of food safety, sanitation, and quality standards
• Experience with inventory control, budgeting, and operational planning
• Ability to work in a fast-paced, deadline-driven environment
• Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to communicate effectively in English (reading, writing, speaking)
• Must have a valid driver’s license (if applicable to role duties)
• Must be flexible to work extended hours, including early mornings, evenings, weekends, and holidays as needed

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/TEXT COMMUNICATIONS 

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.