SUMMARY:

The Quality Manager is responsible for ensuring the quality of products and process at a specific location. This position provides work direction for Quality Control Technicians, team leaders and employees, and establishes, monitors and continuously improves the quality control system. This position interacts regularly with engineering, manufacturing and service functions to establish quality standards for raw material, work in process and finished products. The ideal candidate is an organized, analytical, problem-solver with the ability to prioritize and delegate tasks to ensure that daily operations are running effectively and efficiently. This ideal candidate would also be required to work with our teams at the point of operation as needed, as this is a "hands on" manager role.

KEY RESPONSIBILITIES:

Leading team of Quality Engineers and techs.
Maintenance and continuous improvement of the Quality Management System, ensuing the quality system follows ISO:9001 guidelines.
Monitoring of quality trends and communicating opportunities for improvement.
Assuring product quality at the plant for both incoming and outgoing material.
Corrective action methods for internal and external customer issues.
Facilitating advanced product quality planning (APQP).
Continuously improves the quality system to provide internal and external customers with products/services that meet or exceed customer requirements.
Serves as primary external customer contact for quality-related concerns.
Responsible for orienting, training, coaching, evaluating and disciplining department employees.
planning and reviewing compensation actions; enforcing policies and procedures.
Strong Problem-Solving Capabilities – with ability to utilize problem solving tools.
Serves as Management Representative for ISO:9001.
Meets quality assurance financial objectives, including key Cost of Quality metrics.
Oversees corrective and preventive action system.
Compiles Quality-related data for Monthly Operating Review report.
Develops and tracks QOS performance based upon agreed metrics. Develops and implements action plans to achieve performance targets.
Monitors suitability and effectiveness of audit programs, to include internal, process, and product audits.

KEY SKILLS AND COMPETENCIES:

Must be highly motivated to lead and not afraid to get hands dirty.
Strong formal written and verbal communication skills necessary for business. presentations; both internal audiences and customers/suppliers.
Must possess ability to meet deadlines and be a self-starter.
Must also possess knowledge in use of various computer software programs including Microsoft Office (Word, Excel, etc.).
Highly organized; effective planner and LEADER.
Ability to travel domestically to external customers for scheduled goodwill visits and for unscheduled quality concerns.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelors Degree is preferred but not required.
Experience in Metal Forming, Welding & Paint is highly desired.
Minimum 3-5 years quality management experience and at least 5 years experience working in a manufacturing environment.
Experience in developing processes and systems for product quality assurance.

WORKING CONDITIONS/OTHER:

Travel Requirements: Domestically to external customers for scheduled goodwill visits and for unscheduled quality concerns.

Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities.

This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects for the job, which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.