About the Department

SUMMARY - 

Randomly patrols within one of two designated “Zones” as assigned by the Parking Manager.  Utilizes either a vehicle and vehicle-mounted License Plate Recognition unit, or a handheld License Plate recognition unit, to assist in identifying vehicles parked in violation of Town parking rules.  Issues warnings and/or citations for parking violations in accordance with Town parking rules and Division policies and procedures.

Position Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Is responsible for checking out, checking in, and accounting for inventory of enforcement equipment, and monitors its condition for repair or replacement needs for communication to the Lead Parking Enforcement Officer and/or the Parking Manager.
• Monitors condition of parking facilities and equipment for maintenance, repair, and restocking needs, for communication to the Lead Parking Enforcement Officer and/or Parking Manager.
• Randomly patrols within one of two designated “zones” as assigned by the Parking Manager.
• Utilizes either a vehicle and vehicle-mounted License Plate Recognition unit, or a handheld License Plate Recognition unit to assist in identifying vehicles parked in violation of Town parking rules.
• Is responsible for proper use, care, security, and safe return of the enforcement equipment issued for each shift.
• Issues warnings and/or citations in accordance with Town parking rules and Division policies and procedures.
• Provides occasional customer service assistance, when requested, for the proper use of parking kiosks.
• Makes careful reports of any vehicle accident, injury, or confrontation incidents.

Minimum Qualifications

QUALIFICATIONS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: 

REQUIRED:

•  High School Diploma or General Equivalency is required

PREFERRED:

• One (1) year of work experience in the field of parking enforcement is preferred. 

CERTIFICATES, LICENSES, REGISTRATION: Valid driver's license required with minimum 3 years driving experience.

OTHER QUALIFICATIONS: Ability to establish and maintain effective working relationships with others.  Ability to de-escalate confrontations and handle disagreements effectively.  Must have the ability to communicate clearly with staff and citizens.

Other Qualifications

LANGUAGE SKILLS: Ability to speak, read, and write to communicate effectively in English.  Ability to complete basic information forms (on paper or electronically) with accuracy.   

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as sums and differences.  Ability to apply concepts of basic algebra.

REASONING ABILITY: Ability to solve practical problems and apply standard rules, laws, policies, and procedures to unique circumstances.   Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, and walk.  Walking extended distances is sometimes required.  The employee is required to talk and hear.  The employee is occasionally required to use hands to finger, handle, or feel and reach with hands and arms.  The employee must occasionally lift and/or move up to 50 pounds.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, and outside weather conditions.  The noise level in the work environment is usually moderate.