The BH-JI/CSP Case Manager must have basic knowledge of mental health and addiction recovery processes, services, and resources. Basic knowledge of the criminal justice/probation/parole system is beneficial. This role requires knowledge of and experience with community resources and referral systems and/or the ability to work in collaboration with community-based providers and agencies with exceptional customer service. The case manager must be able to multi-task, manage caseload of approximately 17-20 patients, and track multiple required tasks using CRM software system. 

ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:

• • Conduct patient interviews, complete basic assessments, and engage patients into treatment and continuing care planning. Some interviews and assessments will take place in Houses of Correction.
  • Conduct case management service plans.
  • Some psychoeducation groups may be conducted within Barnstable County House of Correction or the Duke’s County House of Correction. 
  • Prepare care plans in collaboration with patients and their identified supports.
  • Establish connections and utilize community resources to help patients develop effective recovery support systems.
  • Familiarity with regulatory requirements and utilization practices with ability to develop and manage systems to comply with industry standards.
  • If indicated and directed, accompany (including transporting) patients to community resources and other services as dictated by their service plans. 
  • Work with patients to develop transportation and other resources to facilitate self-management of care and services.
  • Participate in staff supervision and in-service training programs.
  • Participate in team meetings to review patient progress. 
  • Communicate regularly with referral sources, advocacy groups, community resources, Sherriff’s Departments, Probation, Parole, and Houses of Correction. 
  • Maintain patient records in compliance with existing Gosnold standards.
  • Must be able to work well on a multidisciplinary team.
  • Able to fulfill outreach functions with own transportation.
  • Perform all other duties as assigned.

MINIMUM KNOWLEDGE AND SKILLS REQUIRED:

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job. 

• • Education: Bachelor’s degree in counseling, psychology, social work, nursing, or related discipline required. 
  • Experience: Two (2) years of either professional or lived experience in mental health and addiction.
  • Skills: Strong interpersonal skills, strong organizational skills, self-directed, and proficient with web-based electronic health records. Must feel comfortable engaging with individuals involved in the justice system and going into various Houses of Correction.
  • Certificates, Licenses, and Registrations: Valid, clear MA driver’s license.
•  BENEFITS (based on full-time employment):
  • Blue Cross & Blue Shield health and dental insurance
  • Vision insurance
  • Medical and dependent care flexible spending accounts 
  • Generous paid vacation, sick, and holiday time
  • 403b retirement savings plan with employer match 
  • Personal financial management services
  • Life and supplemental life insurance
  • Critical illness and accident insurance 
  • Employee Assistance Program
  • Pet insurance
  • Tuition assistance
    Gosnold is an Equal Opportunity Employer.