Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual.
The Program Assistant entails working with a variety of people and services available throughout the agency. Preferred skill set in computer, organizational, and communication skills, with the ability to be flexible and work within a team. The hours are 8:00a-4:30p, Monday through Friday.
Benefits:
Benefits:
- Health Insurance coverage by Wellmark Blue Cross Blue Shield
- Free $15,000 Term Life Insurance Policy
- 403B Retirement Plan with 8% employer match after one year
- Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement.
- Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life.
- Paid Time Off (PTO) and Temporary Medical Leave (TML)
- Holidays based on status of employment
- Bereavement Leave
- Military Leave
- Jury Duty
- Employee Assistance Program (EAP)
- FMLA (Family Medical Leave Act)
- Student Loan Forgiveness (PSLF Program)
- BVU Partnership Educational Benefits
- Pay on Demand with Dayforce Wallet
Duties and Responsibilities:
- Serve as receptionist; welcoming and accommodating all visitors and guests; answering incoming calls and transferring them when needed.
- Provide clerical support for all departments as requested, including accurate filing, scanning, communication system and office equipment; resolving any malfunctions of equipment in collaboration with contracted service providers if necessary.
- Assist with the interviewing, hiring, and orientating process where requested.
- Assist in maintaining Human Resources current databases and the preparation of new employee files where requested.
- Assist with setting up any transportation needs and/or serving as the ICF/ID liaison for school bus accommodations where needed.
- Maintaining accurate records of client service plans if applicable.
- Coordinate the completion and distribution of client service plans to the appropriate support team members if applicable.
- Process and distribute incoming and outgoing mail, maintaining the postage machine where needed.
- Perform billing and invoicing requirements where needed.
- Monitor EHR to assure time sensitive and accurate documentation is completed according to requirements if applicable.
- Assist with Mental Health Services (i.e. scanning, ordering medical supplies for agency, etc.) if applicable.
- Purchase items online for the residential department and shop weekly for residential supplies if applicable.
- Enter employee in-service trainings into CDS and track trainings as requested.
Qualifications:
- Requires high school diploma or equivalent.
- Completion of an approved office management program or related area and/or one year experience in a program assistant position.
- Requires skills in Microsoft Word, Excel, Google, and ability to learn agency EMS.
- Requires knowledge in personal computer operations.
- Flexible and willing to complete training per service requirement.
- Ability to follow through with oral and written information/ direction.
- Excellent proofreading skills, organizational skills, and accuracy.
- Valid Class C driver’s license required, unless driving a vehicle with a capacity of 8 or more, than a Class “D” license will be required and be an insurable driver with our insurance company.
- Reliable personal vehicle and proof of state minimum insurance coverage.
- Ability to pass physical.
- Clearance from all applicable background checks as required by service standards.
Physical Requirements:
- Requires physical ability to sit for long periods of time.
- Ability to operate a computer,
- Ability to use/operate a telephone.
If this all sounds like a good fit, you are here for a reason. Apply today. We offer competitive compensation, benefits, and scheduling. And you’ll be able to put your gifts to good use, which comes with its own amazing rewards.