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Key Account Manager (Mississauga, Ontario)
Department:
Sales
Location:
Summary/Objective:
The Key Account Manager will be responsible for driving sales growth with our strategic distributors and Western specialty and retail accounts. Key strategic accounts in multiple provinces. Expanding all business� while penetrating the Finica portfolio. The role involves building strong relationships with customers and wholesaler sales teams, negotiating promotional activity, developing and owning specific customer JBP�s. Improving store distributions, presenting and gaining NPD listings, while driving growth and delivering on monthly & annual KPI�s. The Key Account Manager will manage current customer accounts and explore new business opportunities.
Essential Responsibilities:
- Reports to the National Sales Manager � FS, B2B & Specialty Retail
- Direct Sales to Distributors, Regional Grocery and the H&W sectors.
- Owning the head office, category manager, buyer and where applicable store manager relationships with:
- Execute against monthly KPI�s including forecasting, trade spend management, speed to market on NPD, portfolio expansion, co-ordinate seasonal opportunities.
- Using reporting analytics, determine best plan for listing gaps, feature pricing opportunities, merchandising solutions and improved profitability through ordering and logistics efficiencies.
- Manage the current roster and new opportunities with the Finica global portfolio of products. List NPDs & inform customer base of any delistings.
- Deliver sales budget, complete and update forecasting tools, manage for profit.
- Conduct monthly updates with customer channels and quarterly updates with senior customer personnel so that monthly sales targets are being met
- As needed business reviews & updates with Finica leadership team.
Knowledge, Skills and Qualification:
- Minimum 3 years selling experience to most of the Regional Grocery Accounts.
- Reliable transportation as this role requires monthly travel & inter provincial travel.
- Ideally Post Secondary School in business/ marketing
- Proficiency in Microsoft Office: Excel, Word, PowerPoint, Outlook, Access & Teams. Willingness to learn other internal systems
- Understanding of the grocery channel environment
- Demonstrated success in achieving and exceeding sales targets, with a proven track record in building and managing customer relationships
- Strong organizational and time management skills to prioritize tasks, manage multiple accounts
- Ability to think creatively and strategically to identify new business opportunities
- Willingness to adapt to changing market conditions and business needs
- High degree of professionalism and integrity, with a strong work ethic and a commitment to ethical business practices.
- Experience in working collaboratively with cross-functional teams, including marketing, product development, and supply chain.
- Positive work attitude & interpersonal skills - able to deal with people sensitively, tactfully, diplomatically, and professionally always
- Good Math skills, Excellent verbal & written communication and negotiation skills
Working Conditions:
- This role will be hybrid- in office 2-3 times a week home office based
- Driving and overnight travel is a regular requirement of this role
We thank all candidates for their interest. Due to high volume of applicants, only those selected for a phone interview will be contacted.
Finica is committed to fair and equitable recruiting practices. Please contact Human Resources [email protected] directly if you require any accommodation during the recruitment process. Please do not submit applications directly to this email address.
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