Key Responsibilities

• System Configuration & Maintenance: Assist in the setup, testing, and ongoing refinement of timekeeping, accruals, and leave rules. You will ensure the system reflects current labor laws and internal policies.

• Payroll Continuity: Support the critical transition of data from time-capture to payroll processing, ensuring all hours and adjustments are validated for accurate pay results.

• Issue Resolution: Act as a primary point of contact for managers and employees, providing clear guidance on complex timekeeping and attendance inquiries.

• Data Integrity & Auditing: Perform regular audits to identify discrepancies. You will proactively resolve data gaps and maintain the documentation required for standard operating procedures.

• Technical Troubleshooting: Partner with HRIS and Payroll teams to diagnose system glitches, test upgrades, and implement regulatory changes.

• Process Improvement: Analyze recurring system or workflow issues and work with senior leadership to implement more efficient, scalable solutions.

Qualifications & Technical Skills

• Professional Experience: 2–3 years of experience supporting timekeeping or payroll operations, ideally within a corporate or manufacturing environment.

• System Expertise: Practical experience with cloud-based HCM or time-management platforms (such as UKG/Kronos) is highly preferred.

• Analytical Mindset: Strong attention to detail with the ability to perform data validation and root-cause analysis on complex payroll issues.

• Communication: Ability to translate technical system constraints into clear, actionable information for non-technical stakeholders.

• Software Proficiency: Advanced skills in Microsoft Excel for data extracts and operational analysis.

• Education: A Bachelor’s degree in Business Administration, Human Resources, or Information Systems is preferred.

Core Competencies

• Confidentiality: A strict commitment to protecting sensitive employee and payroll information.

• Adaptability: The ability to manage multiple workstreams and meet firm deadlines in a high-volume environment.

• Collaboration: A proven track record of working effectively across departments to resolve operational bottlenecks.