Job title: Sales and Conference Manager, Wilderness Experiences

Pay Rate: $57,784 - $65,000 /annual salary + discretionary bonus

This position is eligible to receive discretionary bonuses, which will be based on performance and at the discretion of The Broadmoor Leadership Team 

Position Summary

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

This position will be responsible for researching, prospecting, developing, contracting and planning  groups for The Broadmoor’s three Wilderness Properties (Cloud Camp, The Ranch at Emerald Valley and The Fly-fishing Camp.) Responsibilities for the Wilderness properties will include qualifying, proposals, site inspections, contracting and all aspects of pre-arrival planning for the group, prior to the turnover to the respective Wilderness Manager.  The position will call new prospects to generate future business.  This position will also work with existing accounts to maintain good relationships and develop both future business and referrals. 

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Research, prospect and develop leads regarding guestroom reservations and logistical requirements of the group and issue a proposal within 4 hours of developing a viable lead.
• Sell The Broadmoor’s all-inclusive Wilderness packages at optimum rate to each group as dictated by Sales/Reservations MARs.
• To efficiently protect adequate meeting/function space for each group function utilizing the DELPHI computer system while protecting the hotels interest by ensuring the ratio of meeting space to guestrooms is equitable.
• Coordinate Site visits focusing on Broadmoor-owned assets including Soaring, Spa, Golf, Tennis/Pickleball, retail, on-site restaurants, team-building and Broadmoor Outfitters.
• Have working knowledge of Broadmoor food and beverage menus, policies, procedures and parameters and maximize Resort revenues wherever possible through up selling food and beverage, audio visual, transportation and recreation during the contracting phase.
• Generate BEOs and a Group Resume for all Wilderness groups, plan all transportation schedules and use of The Overlook, be at check-in and check-out to ensure a smooth transition.
• Direct administrative staff in relation to all hotel policies and procedures.  Promote a team environment. 
• Work with Directors of National Sales to develop the full potential of an account and uncover small groups for Wilderness within existing accounts.
• Attend local events and tradeshows as assigned to develop new business opportunities.
• Attend all departmental meetings and activities as determined by the Director of Sales.
• Other duties may be assigned.
• Adheres to all hotel standards, policies, and procedures

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

Qualifications & Skills:

• High school diploma or GED required, Bachelor’s degree preferred;  minimum of two years’ experience in hospitality with a minimum of one year in hospitality sales.   
• Experience and comfort presenting to large and small groups including managers, public groups and board of Directors.
• Experience and comfort working with Microsoft office Suite (Word, Excel, Outlook) etc. as well as experience with Delphi preferred
• Valid U.S. Driver’s License preferred in order to assist with driving shuttles or transporting guests as needed.  
  
  • Any employee driving a Broadmoor vehicle must be 18 years or older
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills
• Occasional heavy lifting (up to 50 lbs. with assistance) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally.  By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career. 

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration as it may close sooner if a high number of applications are received. If necessary, this posting will remain open until filled.