Posted 1mo ago

Host

@ Quality Restaurant Concepts
Rockford, Illinois, United States
OnsiteFull Time, Part Time
Responsibilities:greet guests, seat guests, manage waitlist
Requirements Summary:Customer service, clear communication, mobility during shifts, ability to assist guests and staff, stand for extended periods.
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Job Description

It all started in 1980 in Atlanta, Georgia


Bill and TJ Palmer opened the restaurant that would later become Applebee’s. We’ve grown up a lot since then, with almost 2,000 locations in the U.S. and around the world. Here you will always be welcome – for delicious food, in a neighborhood setting, with attentive service, at a great value.

Primary Responsibilities

  • Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant.


Specific Functions and Duties

  • Opens door for guests arriving and departing. (40%*)
  • Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities. (35%*)
  • Manages the Wait List when the restaurant is full. (10%*)
  • Provides guest assistance to servers as needed. (5%*)
  • Maintains a clean and organized work area and completes cleaning as assigned. (5%*)
  • Fills out the feature board and inflates balloons. (5%*).

BENEFITS

  • Employee meals 1/2 off
  • Closed Christmas and Thanksgiving
  • MEC Ins
  • 401K - ONLY IN ILLINOIS LOCATIONS (DOES NOT INCLUDE IOWA & WISCONSIN LOCATIONS)
  • Flexible work schedule
  • Vision insurance
  • Dental insurance
  • Online Universities
  • College Scholarships


Requirements

  • Reading, writing and verbal communication skills required.
  • Mobility required during the entire shift.
  • Transports and carries objects (such as high-chair) up to 15 pounds up to 15 times a shift.
  • Ability to wipe down table tops, table legs, pick up debris off the floor and wipe down booth seats in all areas of the restaurant.
  • Must be able to stand and exert a well-paced mobility for periods up to four (4) hours in length.
  • Must be able to speak clearly and listen attentively to guests and other employees.