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Posted 2mo ago

Director of Manufacturing (24271)

@ NEO Tech
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Westborough, Massachusetts, United States
$12k-$140k/yrOnsiteFull Time
Responsibilities:Lead operations, Mentor leaders, Establish KPIs
Requirements Summary:Bachelor's in engineering or related field; 10+ years leadership in EMS/contract manufacturing; SMT focus; Lean/Operational Excellence; servant leadership; customer-focused; strong problem-solving and change management.
Technical Tools Mentioned:SMT, Lean, Kaizen, 5S, Value Stream Mapping
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Job Description

Summary:

The Director of Manufacturing is responsible for leading and optimizing manufacturing operations within a high-mix, high-reliability Electronics Manufacturing Services (EMS) environment. This role drives operational excellence, customer satisfaction, and continuous improvement through strong servant leadership, hands-on engagement, and deployment of Lean manufacturing principles. The Director ensures safe, efficient, and scalable production while building trust, developing talent, and aligning manufacturing performance with business objectives.

Essential Duties and Responsibilities: 

Manufacturing & Operations Leadership

  • Lead end-to-end manufacturing operations in a contract manufacturing (EMS) environment, with a strong emphasis on SMT (Surface Mount Technology) processes. Ensure consistent delivery of safety, quality, cost, delivery, and productivity objectives.
  • Maintain a hands-on leadership presence on the production floor to support teams and remove operational barriers.

Operational Excellence & Lean Deployment

  • Champion operational excellence through the deployment of Lean manufacturing tools and methodologies (e.g., standard work, value stream mapping, 5S, Kaizen, problem-solving).
  • Serve as a mentor and coach to leadership teams, driving a culture of continuous improvement and accountability.
  • Establish and monitor KPIs, using data to drive root-cause analysis and sustainable improvements.

Leadership & Culture

  • Lead with a servant-leadership mindset, fostering trust, engagement, and collaboration across all levels of the organization.
  • Develop and coach manufacturing leaders and teams to build strong succession pipelines and organizational capability.
  • Promote a culture of respect, ownership, and transparent communication.

Customer Focus (Internal & External)

  • Act as a key interface for internal stakeholders and external customers to ensure alignment on expectations, priorities, and execution.
  • Drive customer satisfaction through reliable execution, responsiveness, and continuous improvement in quality and delivery performance.
  • Support customer audits, business reviews, and operational readiness for new programs and transitions.

Continuous Improvement & Change Management

  • Lead transformation initiatives to improve scalability, efficiency, and flexibility in a high-mix manufacturing environment.
  • Drive cross-functional collaboration with Engineering, Quality, Supply Chain, and Program Management to optimize manufacturing outcomes.