Join our dynamic team at Meiers Lombardini Lemanski Insurance as an Insurance Personal Lines Licensed CSR/Account Manager, located in the heart of East Lansing, Michigan. In this pivotal role, you'll become an integral part of a company dedicated to our clients and providing insurance education. Utilize your expertise and passion for helping others as you manage a diverse set of personal line accounts, ensuring each client receives the personal attention and professional service they deserve.

At Meiers Lombardini Lemanski Insurance, we foster a welcoming and collaborative environment, where your contributions will not only be valued but also celebrated. We are committed to supporting your professional growth and providing opportunities for you to shine in your career. With our strong community ties and emphasis on cultivating positive relationships, you have the chance to make a meaningful impact.

Embrace the opportunity to join a team that is as dedicated to its clients as it is to our team. We eagerly await your application!

Salary Range: $20.00 - $30.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Licensing: State of Michigan Property & Casualty insurance license is required.

Experience: Previous experience in insurance customer service or insurance account management is required.

Communication Skills: Excellent verbal and written communication skills are essential.

Customer-Centric: Strong focus on providing outstanding service and building client relationships.

Organizational Skills: Ability to manage multiple tasks efficiently and prioritize effectively.

Problem-Solving: Capability to handle customer inquiries and resolve issues promptly.

Tech-Savvy: Proficient in using office software and insurance-related technology solutions.

Client Interaction: Provide exceptional customer service by interacting with clients to understand their insurance needs.

Policy Management: Assist with managing personal lines insurance policies, ensuring they meet client needs and are up-to-date.

Issue Resolution: Address client inquiries and resolve any issues related to their insurance policies promptly and accurately.

Documentation: Maintain accurate records and documentation for all client interactions and policy modifications.

Relationship Development: Build and nurture strong relationships with clients to foster long-term engagement and loyalty.

Team Collaboration: Work closely with team members to ensure a seamless client experience, sharing insights and feedback for continuous improvement.

For over half a century, MLL Insurance has been a cornerstone of the community, helping our neighbors protect what matters to them. Since our founding 50 years ago, we’ve grown into a full-service independent agency specializing in Home, Auto, Business, and Life insurance.

What sets us apart is our depth of experience. Our team includes professionals who have worked on both the carrier and agency sides of the industry—giving us a unique "insider's perspective" that we use to benefit our clients. We don’t just provide policies; we provide peace of mind through expert advocacy and personalized service that has stood the test of time.

Work Where Experience Meets Heart. ️️

Looking for a workplace where your expertise is valued and your voice is heard? Meiers Lombardini Lemanski Insurance is looking for passionate individuals to join our 50-year legacy!

What’s it like to work at MLL?

• A Supportive Team: We believe in "taking ownership" and helping each other out. Just ask our CSRs—we work as a cohesive unit.
• Professional Respect: Many of us come from the carrier side, so we speak the language of insurance at a high level. We respect the craft and the people who do it well.
• Stability: We’ve been a staple in the community for five decades. We offer a secure, professional, and friendly environment where you can truly get to know your clients.

Come be a part of our next 50 years!