Posted 3w ago

Service Concierge | Hourly - Ron Tonkin Toyota

@ Tonkin Automotive Group
Portland, Oregon, United States
$18-$24/hrOnsiteFull Time
Responsibilities:Greet customers, Coordinate check-ins, Assist service advisors
Requirements Summary:Entry-level service advisor assistant; high school diploma or equivalent; valid driver’s license; prior customer service experience.
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Job Description

Ron Tonkin Toyota, the premier Toyota dealership in the Portland Metropolitan, is hiring a Service Concierge to join our team! Our dealership is state-of-the-art, and we are always busy. This is a great opportunity for someone who is looking for a long-term career with growth and development. The Service Concierge position is an entry-level service advisor assistant position. Working as our Service Concierge, you would be primarily providing top-notch customer service to our service clients and assisting the service advisors. The ideal candidate would have a strong customer service background with a strong work ethic.



Why Work for Ron Tonkin Toyota?





  • Legacy of Trust – Join a respected, locally owned dealership with deep roots in the community and a reputation for fairness and excellence




  • Top-Tier Training & Growth – Take advantage of Toyota’s world-class training programs and clear career paths in sales, service, or management




  • Unbeatable Benefits – Enjoy competitive pay, health coverage, retirement plans, and exclusive employee discounts on vehicles and services




  • Award-Winning Culture – Thrive in a supportive, team-driven environment that celebrates success and encourages work-life balance




  • Future-Forward Products – Represent Toyota’s industry-leading lineup, including hybrids and cutting-edge tech, for a customer base that trusts the brand





At Ron Tonkin Toyota, we’re more than Oregon’s premier Toyota dealership—we’re a family-owned business built on integrity, innovation, and a commitment to our employees’ success. For decades, we’ve set the standard for automotive excellence in Portland, and we’re looking for driven, customer-focused professionals to join our winning team.



 



Service Concierge Job Responsibilities




  • Greet and assist service customers with check-ins

  • Staging vehicles in the service repair area

  • Answer inbound service calls and schedule appointments

  • Assist the service advisors with booking repair orders, following up with customers, walking customers to their vehicles, and performing ancillary duties that come with service writing

  • Other duties that may arise in the service department



 



Service Concierge Benefits and Compensation




  • Commission-based, up to $24 per hour.



In addition to competitive pay, our benefits are designed to support you and your family…




  • Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

  • Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

  • A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family

  • 401(k) with Company Match

  • Generous Paid Time Off that begins accruing from Day 1

  • Exclusive employee pricing for you and your family on parts, service, and vehicles