Prism Health is seeking a Project Manager to support operations for our Women’s Health and Doula Program in Chicago. This is a primarily in-person role requiring hands-on coordination across clinical and administrative settings. The Project Manager ensures the program runs smoothly day-to-day by managing schedules and coverage, maintaining operational workflows, supporting compliance and reporting, and coordinating closely with internal teams and external partners. This role is ideal for someone with healthcare project management experience and a strong interest in women’s health and maternal care.
Description
Project Manager – Doula Program/ Women’s Health
Location: Chicago, IL
Job Type: Full-time
Schedule: Monday–Friday; occasional evenings/weekends as needed
Work Location: In person at Cook County Health (CCH) sites and Prism Health office (Chicago, IL); 1 remote day per week*
Responsibilities
- Manage program workplans, timelines, and operational deliverables.
- Coordinate doula staffing schedules and coverage; maintain accurate shift trackers and logs.
- Lead recurring coordination meetings, including agendas, notes, and action item tracking.
- Develop, update, and maintain SOPs and operational tools (scheduling protocols, documentation standards, escalation workflows).
- Support onboarding and compliance tracking in partnership with HR, including background checks, TB requirements, credentialing, and training completion.
- Maintain accurate program records and reporting data; provide regular status updates and identify risks early.
- Coordinate communication across teams to resolve operational issues efficiently and professionally.
- Support quality improvement efforts by identifying workflow gaps and standardizing processes across sites.
- Work on-site at CCH locations and the Prism Health office as required by program needs.
Qualifications
- Bachelor’s degree required (public health, health administration, women’s health, or related field preferred).
- 2–3 years of project management or program coordination experience, preferably in healthcare, maternal health, or community health.
- Experience working in person in clinical, hospital, or healthcare-adjacent environments.
- Strong organizational skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Advanced comfort with Google Workspace, especially Google Sheets.
- Ability to pass required background checks and meet Cook County Health compliance requirements.
Preferred Qualifications
- Master of Public Health (MPH) preferred
- Experience working in women’s health, maternal/child health, doula programs, or hospital–community partnerships.
- Familiarity working with diverse and underserved communities.
- Experience supporting EHR workflows (Cerner preferred) and secure clinical communication tools (e.g., TigerConnect).
Why Work With Prism Health
- Mission-driven work supporting maternal and women’s health
- Collaborative, fast-paced healthcare environment
- Opportunity to make a direct operational impact on patient-facing services
Prism Health is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees.
About the Company
Prism Health Lab is a community-based medical practice that has served Chicagoland residents since 1987. In response to the global COVID-19 pandemic, we pivoted our practice to support local communities and have made significant strides by focusing our efforts on COVID-19 specific services. To date, we have tested over 50,000 people.
We’ve created eight permanent locations, each of which has an incredible story and was offered as a gift by the communities we serve. We’ve also built mobile teams that can work across the State, ready to be deployed as new hotspots arise. We’re dedicated to our neighbors and have partnered with a variety of organizations and leaders including local and County Health Departments, school districts, the City of Chicago and its Aldermen, food banks, Brookfield Zoo, and professional organizations like the Chicago Medical Society.