The primary role of a Turndown Attendant at The Charleston Place is to prepare guest rooms for the evening by performing turndown services and ensuring the rooms are clean, welcoming, and ready for relaxation.

DUTIES & RESPONSIBILITIES:

• Tidying the room and bathroom

• Closing drapes

• Turning down bed linens and placing amenities such as water

• Replacing used towels and refreshing bathroom supplies

• Check for and report any maintenance or cleanliness issues in the room

• Respond promptly to guest requests or inquiries with professionalism and courtesy

REQUIRED SKILLS & EXPERIENCE:

• Understanding of the luxury & quality environment.

• Ability to function well in a high-paced environment

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:

• Must be able to lift equipment, supplies, etc. of at least 30 pounds.

• Must be able to resolve problems, handle conflict, and make effective decisions under pressure.

• The role may require extended periods of time on your feet, especially during peak hotel hours or events.

• Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.

• Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.

BHC is an equal employment opportunity employer.  Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.