keeping things running smoothly? PurAgain Water is looking for a
Service Dispatcher to join our team. This role is critical in ensuring
our service technicians are efficiently dispatched and that our
customers receive top-notch service.
What You’ll Do:
• Manage service calls
and dispatch technicians to resolve customer issues promptly.
• Utilize your strong
understanding of local geography and traffic flow to optimize service routes.
• Ensure an 80% sit
rate for service technicians by effectively scheduling and managing
their daily tasks.
• Provide excellent
customer service, keeping customers informed and satisfied.
• Use your logistics
knowledge, whether from military, warehouse, or delivery experience,
to keep operations running smoothly.
• Maintain and update
the CRM system to ensure accurate records of all service calls and
technician assignments.
• Handle time
management with precision, ensuring that all service calls are
addressed in a timely manner.
• Work closely with
the service team, ensuring that everything runs like clockwork.
Requirements
What We’re Looking For:
• Logistics
Expertise: Experience in logistics, whether through military,
warehouse, or delivery services like Uber or DoorDash, is highly valued.
• Local
Knowledge: A deep understanding of the local area, ideally having
lived here your whole life.
• Strong Computer
Skills: Proficient in using CRM systems and other computer applications.
• Time
Management: Excellent at juggling multiple tasks and ensuring
they’re completed efficiently.
• Customer
Service: A natural at making customers feel valued and ensuring
their needs are met.
Benefits
Why Join Us?
• Competitive $40k
salary with room for growth.
• A supportive team
environment where your skills are valued.
• The chance to play a
key role in a company dedicated to providing high-quality water
filtration services.
If you have a passion for logistics, great customer
service skills, and a strong understanding of your local area, we’d
love to hear from you!