Employee Experience Coordinator

Job Description

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Department: Human Resources         

Job Status: Full-Time

FLSA Status: Salary, Non-Exempt

Reports To: Employee Experience Manager

Location: The Woodlands, TX

Amount of Travel Required: Less than 5%

Work Schedule: Monday - Friday, 8 a.m. – 5 p.m.                           

Positions Supervised: n/a

AIP: Level 7

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POSITION SUMMARY:  The Employee Experience Coordinator supports the design, delivery, and administration of learning, performance, and engagement programs across the organization. This entry-level role is ideal for someone passionate about employee development, instructional design, and creating meaningful learning experiences. The coordinator will assist with instructor‑led training (ILT), eLearning creation, performance management processes, and the overall employee lifecycle experience.

This role requires strong organization, communication, and creative problem-solving skills, along with the ability to collaborate with cross-functional teams.

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ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may.")

Learning & Development (Primary Focus)

• Assist in the design, development, and maintenance of instructor-led trainings (ILT), including slide decks, facilitator guides, and participant materials.


• Build eLearning modules using Articulate Rise 360 and contribute to storyboard development, layout, and basic instructional design.


• Support training logistics such as scheduling, attendance tracking, evaluation collection, and session setup.


• Facilitate portions of training sessions or conduct orientation segments, as needed.


• Maintain and update training content to ensure relevance, accuracy, and alignment with company values and culture.

Employee Experience & Engagement

• Assist with the coordination of employee experience initiatives, including onboarding, recognition programs, surveys, and engagement activities.


• Help streamline touchpoints throughout the employee lifecycle to ensure a positive, consistent, and inclusive experience.


• Track and monitor feedback trends to help identify opportunities for improvement.

Performance Management Support

• Provide administrative support for the performance review process (goal setting, check-ins, annual reviews).


• Assist employees and supervisors with troubleshooting performance management tools and questions.


• Help create learning materials, guides, and job aids to support goal‑setting and performance coaching.

HRIS & LMS Administration

• Support basic HRIS and learning management system (LMS) tasks, including:


• Assigning courses


• Tracking completions


• Running reports


• Troubleshooting user issues


• Work within systems like Paycom (or comparable HRIS/LMS platforms) to update learning paths, maintain training data, and support audit requirements.


• Partner with HR and IT teams to ensure a seamless user experience for LMS content and system workflows.


• Perform other related duties as assigned to assist with successful operations and business continuity.