Job Summary:

The CCTV Operator is responsible for conducting daily audits of CCTV footage from multiple brick-and-mortar locations, with an emphasis on monitoring and ensuring compliance with operational controls, policies, and procedures. This role will primarily focus on Target store locations, using remote access to analyze surveillance footage and submit findings via SharePoint. The completed audits will be communicated to store management through a task function for further review and corrective action, where necessary.

Responsibilities:

Key Accountabilities:

Remotely monitor public areas for unusual activity and potential threats
Monitor security systems like alarms and closed-circuit cameras
Identify potential theft and theft related behavior from customers or staff
Document theft and other violations of security, and what they observed on duty
Work with internal teams identify suspects of shoplifting or dishonest employees
Help internal teams to develop/modify security policies

Education and Experience:

Bachelor's Degree
3-5 years’ experience in retail stores loss prevention field or similar
Knowledge of Office 365 suite
Ability to quickly research and resolve support tickets
Ability to multi-task and prioritize tasks
Team player with excellent communication skills and positive attitude
Strong understanding of Sharepoint/Excel/Teams/Outlook
Strong understanding of Incident Management Practices
Ability to work in a collaborative environment
Appropriate use/suggestion of new processes and procedures as applicable