Posted 1w ago

T6R010-TM/FAE

@ WNC
Hsinchu or Taipei
OnsiteFull Time
Responsibilities:provide support, train customers, document reports
Requirements Summary:Provide technical support for WNC module products; support for modules, SDKs, and IoT cloud/eSIM; on-site support in Americas, Japan, and China; conduct product demonstrations and customer training; prepare weekly technical reports; assist with project scheduling.
Technical Tools Mentioned:AI SOM, WWAN, WLAN, IoT cloud, eSIM management
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Job Description

We are a leading company in the wireless broadband communications industry looking for talented professionals with a winning attitude.


Job Description

職責描述:
提供技術支持,專注於WNC模組產品線,包括AI SOM、WWAN和WLAN無線技術。
為WNC模組、軟體開發工具包及IoT雲端/eSIM管理服務提供技術支持和客戶培訓。
快速回應客戶技術詢問,並準備在美洲、日本、中國等地進行現場支持。
能夠進行產品演示,並在現場為客戶提供產品和工具培訓。
根據客戶的應用需求和問題,來協助解決問題或釐清尋找解決方向,具體反饋至RD端進一步給予解決方案。
撰寫每週技術報告,說明支持活動及未解決問題。
確認專案時程與進度,使該其專案可以如期量產。

個人素質:
能獨立工作,自我激勵,具備良好的團隊精神和責任感。
創造性問題解決者,容易與他人相處。


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