Who we Are:

Nestled into the most northern part of Vermont, North Country Hospital is a community-focused 25 bed critical access hospital, where we prioritize the well-being of our neighbors. North Country Hospital is more than just a healthcare provider; we are a vital part of the community, working together to build a healthier future.  Our patient’s health is our priority, and we go above and beyond to care in every way possible.

Position Statement

The Operations Administrator provides high-level administrative and financial support to the Chief Operating Officer (COO). This role requires strong organizational, analytical, and communication skills to effectively manage a range of responsibilities including supporting month-end financial activities and ensuring timely follow-through on operational tasks across departments.

Key Responsibilities:

• Provides comprehensive administrative support to the COO, including calendar management, meeting coordination, and prioritization of daily workflows and follow-up items.


• Supports the COO and operational leaders during the transition from Cerner to Epic by coordinating tasks, tracking progress, and maintaining documentation.


• Prepares and distributes agendas, meeting materials, minutes, and reports with accuracy and timeliness.


• Assists with financial operations, including budget tracking, variance monitoring, and maintaining reports.


• Supports month-end processes, including journal entries, wRVU tracking, and basic reconciliations.


• Manages timecards for assigned staff, ensuring accurate and timely approvals, including on-call and incentive pay.


• Provides administrative and financial support to Physicians and APPs, including CME tracking, reimbursements, PTO, and licensure expenses.


• Supports departments reporting to the COO with miscellaneous administrative tasks and operational coordination as needed.

 

Knowledge, Skills and Abilities:

• Associate’s or Bachelor’s degree in Business, Administration, Finance, or a related field, or equivalent experience.


• Strong Excel skills, including data tracking, calculations, and report management.


• Highly organized with strong attention to detail and ability to manage multiple priorities.


• Basic understanding of financial processes, including budgeting and month-end support.


• Strong written and verbal communication skills.


• Ability to handle confidential information with professionalism and discretion.


• Grant tracking or administration experience is a plus.