Job Title – After School Team Member

Job Purpose:

Assures quality supervision and maximizes member experience by providing genuine hospitality and a safe, fun environment for children.

Operations:

Provide a fun and safe environment for children.
Proactively monitor children and activities to ensure that children participate in games/activities.
Check children in and out of the Energy Center per Club Fit procedure.

Department Strategy and Planning:

Interact with parents.
Show attention to detail by regularly reading communications logbook to keep up with Nursery activities / updates.
Utilize communications log to convey appropriate information to co-workers and manager (if necessary).
Keep updated staff phone list and schedule.
Complete training checklist within 3 months of employment.
Attend staff meetings, trainings and annual Club Fit All Staff meeting.
Be knowledgeable of other club departments, programs and events.
Assist with training of new staff.
Partner with a Hospitality Supervisor when a service situation arises.
Maintain a positive attitude toward work, Club Fit, and staff at all times.
Be punctual for all scheduled shifts or arrange for coverage and inform manager and other staff members accordingly.
Ensure that members are certain that we care about their well-being by acknowledging them and providing timely and efficient service with a smile.
Remain polite and courteous.
Maintain a positive relationship with members, colleagues, manager and other Club Fit staff by demonstrating a commitment to embracing the neighborhood
Other duties as assigned.

Professional and Technical Knowledge:

Ongoing Club Fit Training through 1huddle Learning Management System:

Professional Certifications

Other

Team Work:

Perform any and all tasks required to maintain optimal functioning of the department.
Participate in club events and staff meetings, as needed.

Reporting Structure:

Direct Line to Energy Center Manager