Job Summary
Security Officers at Hampton House play a vital role in shaping the atmosphere of our members-only nightlife space. Professional, attentive, and composed, they regulate access, maintain safety, and ensure an upscale environment for guests and staff alike. This role requires discretion with high-profile clientele, strong observational skills, and the ability to remain calm under pressure while supporting the overall Hampton House experience.
Responsibilities
Greet and screen all guests, verifying identification and age compliance
Ensure only authorized individuals are granted access to the venue
Monitor guest behavior and crowd dynamics to maintain a safe, enjoyable atmosphere
De-escalate conflicts with professionalism and remove disruptive individuals when necessary
Patrol and observe key areas of the property to discourage misconduct or unlawful activity
Work in close coordination with VIP Hosts, bartenders, servers, and management to ensure smooth guest flow
Monitor security systems, including cameras and entry points
Control the entrance and departure of employees, vendors, and guests in line with Hampton House protocols
Provide accurate, detailed reports on incidents and daily activities to management
Communicate effectively with the team via radios and other devices
Respond quickly to emergencies, administering first aid or CPR if required until medical professionals arrive
Requirements
Strong knowledge of security protocols and emergency procedures
Ability to operate surveillance systems and security equipment
Exceptional interpersonal and conflict-resolution skills
Clear, professional verbal and written communication
Ability to remain composed and effective in high-pressure situations
Strong attention to detail and situational awareness
Team-oriented but capable of working independently
Other Requirements
21 years of age or older
High School Diploma or GED
Calm, polite, and professional demeanor at all times
Strong customer service orientation
High level of personal integrity and work ethic
Valid driver’s license and clean motor vehicle report
Security or nightlife/hospitality experience preferred
Availability for late nights, weekends, and holidays
Parker Hospitality is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law.