Must have critical thinking skills to detect changes in condition and follow protocol for urgent and emergent care.

• Must provide quality immediate care to Residents who are medically unstable or injured.
• Demonstrate good problem solving and decision-making skills.
• Report abnormal findings to Clinic Manager. Meet with resident family members, as necessary.
• Maintain records of Residents that are treated, prepare incidents reports, and notify Family, POA and MD.
• Collaborate with (IDT) Interdisciplinary Team to ensure appropriate follow-up and support is established.
• Handle queries of Residents, Families and MD after a Medical Incident.
• Demonstrate abilities to plan and organize workload.
• Must demonstrate excellent verbal and written communication skills.
• Maintain confidentiality of all resident care information.
• Promote excellent Customer Services to help create a positive work environment.
• Promote Associate and Resident satisfaction.
• Monitor and collaborate with Mender’s By Lenbrook Team to ensure assignments are carried out as scheduled.
• Medication oversight
• Other duties as assigned