The Senior Account Executive, Account Service, will contribute to the success of one or more accounts with the core responsibilities for project management and implementation on assigned accounts. In partnership with Account Supervisor/Account Director/VP/SVP Account Service, the Senior Account Executive will help lead internal teams to deliver work that is on strategy, on time, and on budget.

The following is a summary of the specific areas of responsibility and the expected skillset of a Senior Account Executive team member.

Senior Account Executive, Account Service Primary Responsibilities:

Overall Client Leadership

• Serves as primary client liaison on project management-related work. Has excellent written communication and clearly articulates project goals, objectives, and updates in a timely manner
• Demonstrates an understanding of the client’s overall business, brand vision, and strategy for the assigned. Meets with client leadership counterparts on an ongoing basis to stay informed of updates/pivots to strategy and adjusts production/project management responsibilities and deliverables accordingly.
• Delivers excellence on behalf of BVK and our clients. As such, it is seen as a leader on the account from both an internal and client perspective when it comes to executing and delivering on SOWs.

Business Development

• In partnership with Account Supervisor/Account Director/VP/SVP, supports organic growth efforts of assigned accounts.

Fiscal

• Assists Account Supervisor with Scope of Work development utilizing BVK process/tools.
• Provides input/recommendation for project invoicing for the Account Supervisor’s review.
• Handles billing resolution issues with clients.
• Continuously manages budgets/hours on jobs to avoid overages/write- offs.
• Seeks insights from past projects to optimize future work related to efficiency and profitability.

Project Management

• Manages client project initiatives from start to finish with limited/minimal Gains necessary internal/client approvals and keeps the client informed of pertinent updates.
• Owns project management timelines and manages day-to-day process on assigned accounts by identifying, communicating, and confirming deliverables of all team members and clarifying team roles and responsibilities, as required.
• Maintains/oversees status report updates and participates in/leads client status update meetings.

Training/Supervision/Agency Performance

• Mentor AAEs/AEs on project management using BVK Account Service including status updates, written client/internal comms, timeline development, and invoicing recommendations.
• Potential for direct management of junior team members.
• Contributes to internal team members’ performance reviews upon request.

Required Skills/Experience /Competencies:

• 6+ years agency or comparable business/client-side experience with a strong grasp of brand and digital marketing.
• Proven success as a Project Has experience:
  
  • Balancing multiple initiatives, clients, deadlines, and teams.
  • Working with cross-functional teams to produce work that’s on time, on budget, and on
  • Utilizing data to drive strategy/project next steps.
• Demonstrates exceptional interpersonal skills both internally and with clients
• High sense of urgency and has an innate sense of curiosity about problem-solving and learning
• Has previous experience managing client budget tracking and invoicing
• Ability to pivot/course correct without becoming overwhelmed
• Possesses exemplary organizational skills, time management skills, and a keen attention to detail
• Projects confidence in front of clients and large internal teams