Who We Are
HH Global are the leader in tech-enabled creative production and procurement. We amplify marketing campaigns through unrivaled production, procurement leadership and the most advanced sustainability capabilities available. All delivered at scale through industry-leading technology and the passionate expertise of our people.
With more than 4,500 colleagues, 26 creative studios and over 5,800 strategic supplier partners across 64 countries, we work with the best talent across the world to partner with our clients to create big impact through big ideas.
Purpose of the Job
We are seeking a Project Manager to join our fast-paced team, dedicated to managing and executing retail activation and implementation projects for a rapidly growing technology and appliance producer.
In this role, you will be the cornerstone of our client engagements, overseeing a diverse range of tasks from in-store campaigns to full-scale new store implementations. Your ability to adapt swiftly to changes and manage multiple projects simultaneously will be crucial in delivering exceptional results.
This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary.
Please submit your resume / application in English.
Key Responsibilities
- Serve as the primary point of contact for our clients
- Ensure clear communication and understanding of project requirements and timelines
- Take detailed briefs from our client in conjunction with your Account Manager
- Project manage campaigns and implementations from briefing to delivery
- Produce detailed specifications for internal and external clients based on client knowledge
- Quickly respond to changes and challenges, maintaining a flexible and proactive approach
- Deliver a high level of customer service to internal and external stakeholders
- Monitor projects to ensure they are delivered to specification and on time
- Maintain a full understanding of the broad range of HH Global’s services and work closely with the internal departments to provide the client with services that complement their goals
- Implement new methods and procedures as required
- Work as a team to help deliver contractual requirements, prepare presentations and complete necessary account admin and reporting
- Work with Account Director and Account Manager(s) to identify and develop new business opportunities
- Manage and monitor objectives to meet key business drivers
- Ensure compliance with Regulatory and Company policies
- Measure customer satisfaction and take appropriate action to continually exceed expectations
- Budget responsibility for campaigns
Knowledge, Skills + Experience
- Account / Project Management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)
- Experience of managing marketing campaigns for in-store activation
- Experience in trouble shooting unexpected project issues and implementing preventative measures is preferred
- Experience in liaising directly with clients and advising on campaign print/fixture solutions is preferred
- Fantastic skills at developing relationships in an organic fashion
- A great project/program manager, able to manage multiple projects simultaneously
- Numerate with a strong commercial understanding
- Strong time management and prioritization skills
- Able to prioritize your workload in a high energy environment
- Is professional, courteous and calm under pressure
- Approachable and confident to offer advice in meetings
- Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations
- Knowledge of Microsoft office and Google Apps is preferred but not essential
- Great excel skills
#LI-EL1
#LI-Hybrid
We thank all applicants for their interest in a career with us. HH Global are an equal opportunities employer and welcome all suitably qualified candidates from any background, regardless of any personal characteristic, especially those protected by law.
We will make reasonable adjustments to the recruitment process to accommodate any disability. In the first instance, if you require this job advert in an alternative format, or require any assistance, please reach out to [email protected]
Please note that we carry out a variety of pre-employment background checks which are appropriate for the country that you are based in. These may include: employment history, right to work, identity, professional qualifications, criminal record, sanction file and / or CIFAS checks.