Key Responsibilities
The Transportation Supervisor is responsible for the following duties:
- Maintain a safe work environment for transportation operations.
- Manage and supervise the various work teams.
- Manage transportation crews, plan work for upcoming shifts, and participate in daily operational conference calls.
- Develop, support, and coordinate the operations of various work teams as well as train movements.
- Perform various administrative tasks and reports, and maintain a rigorous approach to workforce planning.
- Coordinate transportation department activities in accordance with the applicable collective agreement, while being responsible for managing certain disciplinary matters within the group.
- Understand the requirements of various customers in order to meet their expectations and improve existing processes when necessary, with the objective of exceeding customer expectations.
- Provide professional customer service, meet delivery deadlines, and inform customers of any delays.
- Manage work schedules and keep them up to date (replacement and availability lists, overtime control).
- Ensure employee safety by confirming that accidents are reported, safety policies are followed, and operating rules are strictly respected.
- Prepare various reports as required by the company.
- Perform all other related duties as assigned.
General Qualifications
- College diploma in Administration and/or Management, and/or relevant experience in the railroad industry.
- Minimum of five (5) years of experience in the railroad industry.
- Qualification in Canadian Rail Operating Rules (CROR).
- Qualification as a Conductor and/or Locomotive Engineer is considered an asset.
- High level of flexibility regarding work hours in order to oversee all work teams and interact with various customers.
- Bilingual in French and English, both spoken and written. English is required to communicate with clients and colleagues in the United States.
- Experience in personnel management is a significant asset.
- Strong adaptability and flexibility in a constantly changing environment.
- Willingness to work weekends and occasionally outdoors in all weather conditions.
- Proficiency with common word processing, database, and email software.