Posted 2mo ago

Client Relationship & Sales Specialist (Healthcare)

@ Body Moksha Physical Therapy
Chatham, New Jersey, United States
$60k/yrHybridFull Time
Responsibilities:Lead follow-up, Appointment setting, Relationship sales
Requirements Summary:1+ year inside sales or appointment setting; strong communication; proficient with Google Suite, CRMs, EMRs; comfortable in hybrid in-person/remote environment; able to guide customers to cash-based care.
Technical Tools Mentioned:Google Suite, CRM, EMR, Phone systems, RingCentral
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Job Description

💼 Client Relationship & Sales Specialist – Physical Therapy Services

📍 Chatham, NJ | 💻 Hybrid Schedule | 🕐 Full-Time
💰 Earn $60K+ in Your First Year


Help active adults get back to what they love — pain-free.

At Body Moksha Physical Therapy, we don’t sell appointments.
We build trust.

Most of the people who reach out to us are dealing with chronic pain, pelvic floor dysfunction, long-standing injuries, or frustration with rushed, insurance-driven care. They’re not looking for a pitch. They’re looking for someone who listens, understands, and guides them toward the right next step.

We’re hiring a relationship-driven Client Relationship & Sales Specialist to be that first human connection.


🌟 About Body Moksha PT

Founded in 2016, we help active adults in their 40s–60s move better, stay active, and keep doing what they love — without surgery, medications, or rushed care.

We are:

  • A cash-based clinic (in-network only with Medicare)
  • 100% one-on-one treatment sessions
  • Focused on long-term outcomes, not high patient volume
  • Known for deep relationships and high retention

Our patients come from referrals, workshops, ads, and social media — and they expect professionalism, clarity, and empathy.

You’ll often be the first person they speak to.

🚀 Where We’re Headed

Body Moksha is in an active growth phase.

Since 2016, we’ve grown through referrals, community workshops, and a reputation for high-quality care. Over the next 18–24 months, we’re focused on expanding our impact, refining our systems, and preparing for additional clinic locations.

That means:

  • Our lead volume is increasing
  • Our systems are evolving
  • Our processes are becoming more structured
  • We are building with long-term expansion in mind

We’re moving quickly — and we need someone who can learn quickly, adapt to change, and grow alongside the company.

If you’re someone who prefers a static role where nothing changes year to year, this likely won’t feel comfortable.

If you like being part of something that’s scaling — and want real opportunity to grow into sales leadership, as we expand — this is that environment.


🧠 Who This Role Is For

You’re not just good on the phone — you build trust quickly.

You’re a strong fit if you:

  • Have 1+ year of inside sales or phone-based appointment setting (B2C preferred)
  • Are confident using Google Suite, CRMs, EMRs and phone systems (RingCentral or similar)
  • Can hold sensitive conversations with emotional intelligence
  • Stay organized across multiple platforms without dropping details
  • Understand how to guide someone toward investing in premium care
  • Thrive in a hybrid environment (in-person events + remote follow-up)
  • Want structured goals, accountability, and performance-based pay
  • Are coachable and want to grow
  • You adapt quickly when systems improve or processes change
  • You’re comfortable in a fast-moving, high-growth environment

If you prefer transactional sales or high-pressure tactics, this won’t be a fit.
If you enjoy meaningful conversations and guiding people toward real solutions — keep reading.


💡 What You’ll Be Doing

Lead Follow-Up & Appointment Setting

  • Call, text, and email warm leads from Google/Facebook ads, website inquiries, referrals, workshops, and social media
  • Book 50+ qualified evaluations per month
  • Respond to new inquiries within 5–10 minutes whenever possible
  • Track all communication inside Google Sheets, EMR and CRM.

Relationship-Based Sales

  • Ask thoughtful, open-ended questions
  • Identify physical pain points and emotional drivers
  • Address objections around cost, time, and insurance
  • Guide patients toward choosing cash-based care confidently

Community Presence

  • Attend local workshops and events
  • Build connections in-person with prospective patients
  • Represent Body Moksha professionally in the community

Systems & Collaboration

  • Maintain clean CRM records
  • Prevent leads from falling through the cracks
  • Coordinate with clinicians to align messaging and expectations
  • Contribute ideas to improve patient communication systems

🎯 Performance Expectations

  • 50+ evaluations booked per month
  • Consistent lead follow-up cadence
  • Accurate documentation
  • Contribution to quarterly growth goals

💰 Compensation & Benefits

  • $60K+ first-year earning potential (base + performance bonuses)
  • Monthly commission after baseline goals are met
  • Paid time off
  • Medical benefits
  • IRA matching
  • Hybrid schedule (based in Chatham, NJ)
  • Ongoing mentorship and structured coaching

This is not a “sit back and wait” role. It’s for someone who wants measurable impact and measurable earnings.


🔥 Who Should Apply

Someone who:

  • Believes in physical therapy and long-term health
  • Enjoys being held accountable to clear goals
  • Wants real opportunities to grow as we expand operations and add future clinic locations
  • Is energized by meaningful conversations
  • Is comfortable on camera and in live environments
  • Understands that follow-up is where conversions happen

🚨 Please Apply Only If:

  • You have at least 1 year of inside sales or appointment-setting experience
  • You are comfortable working toward performance targets
  • You are willing to work both in-person and remotely

📩 How to Apply

Email your resume and a short note about your sales/tech experience to:
[email protected]

💡 Want to stand out? Leave us a voicemail at 973-310-2678 x2 so we can hear your phone presence.