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The Country Management Unit (CMU) for Africa East Central East Countries 2 (AECE2), includes Kenya, Uganda, Rwanda, and Somalia. The AECE2 CMU Regional Office is in Nairobi, Kenya, but is supported by Country Offices, including the Somalia Program, located in Nairobi.
The World Bank’s program in Somalia includes an active portfolio of 18 projects of $4.59 billion comprising of projects and programs financed through credits and grants from the International Development Association (IDA) and Trust Funds (TFs); Knowledge products; and Technical Assistance. The Somalia Country Office is looking to hire an E T Temporary (ET2 level—Locally Recruited Staff).
Duties and accountabilities:
The successful candidate will work under the leadership of the Country Manager and/or the Operations Manager; and the day-to-day supervision of the Executive Assistant who provides supervision and guidance to the ACS (Administrative Client Support) staff. The selected candidate will provide administrative and client support to the Operational Staff working in various sectors, coordinated by the Task Team Leader (TTL). The job implies frequent interaction with other institutional units, staff in other locations (locally and internationally), Government officials, consultants, and external organizations.
1. Operational and administrative support
• Use desktop processing skills to produce complex texts, reports, presentations, charts, figures, graphs, etc., according to World Bank format and distribution.
• Collect and input data provided by Task Team Leaders (TTLs) into the central database, including processing new project status reports.
• Keep abreast of the Organization’s directives and ensure effective processing of all project documents
• Draft correspondence (standard letters, memos, faxes, etc.) conforming to the Organization’s regional standards, using proper grammar, punctuation and style and proofread materials;
• Schedule and organize meetings, missions, and other events.
• Draft minutes of meetings and provide assistance in editing large documents.
• Maintain up-to-date unit project files (both paper and electronic) and retrieve data from various sources and compile these for use by the TTLs. Program Leader, Country Director and/or the Country Management Unit (CMU).
2. Information Management and Client interaction
• Answer internal and external queries on the assigned portfolio or, as necessary, take accurate and comprehensive telephone messages, and route them to appropriate persons to handle.
• Maintain current distribution lists, phone/address lists of project/product contacts, and distribute documents for the team.
• Co-ordinate with service units, and liaise frequently with team members both in Washington and in the Country Office;
• Track and report on appropriate aspects of the Team’s operational activities.
3. Time management & Logistics planning
• Co-ordinate time management and schedules, taking current and future priorities into account, anticipate and monitor changes, and communicate the information;
• Track assigned tasks/project steps/ timetables using modern office management technologies, coordinate with relevant staff, provide assistance and/or information on project-related matters;
• Solve non-routine problems creatively and resourcefully and assist in preparation and logistical planning for various events, e.g. conferences, workshops, negotiations, board presentation and signing, etc.
4. Other duties
• Serve as a back-up to other staff and Task Team Assistants on project and administrative tasks.