About BTC Bank
BTC Bank is a community bank founded on the traditional values of personal customer service. Our continued tradition of serving our friends and neighbors with courteous, professional banking services maintains its standard of excellence today. We strongly support our local communities. We are proud of the roots of our past and prepared for the growth in our future.
Work Location: This position will be based at our Trenton, MO location
Hours: 40 hours per week.
Job Purpose: Provide administrative and logistical support, contributing to the efficient operation of the Education department, by coordinating and supporting education activities and documentation.
Duties and Responsibilities:
- Work closely with supervisor to maintain and coordinate the financial institution training program by scheduling all activities, organizing resources and maintaining a calendar and curriculum for all upcoming activities.
- Assist and deliver comprehensive training to all new and existing employees on a consistent basis.
- Assist in initial training of new hires and follow-up with advanced trainings.
- Be confident in front of a crowd in order to lead group training.
- Review existing training programs; suggest enhancements and modifications to improve engagement, learning, and retention and to meet the changing needs of the financial institution.
- Order and track training materials and supplies.
- Create reports and maintain accurate records of training attendance.
- Utilize own prior financial institution knowledge and experience to provide support on application to users in all applicable departments of the financial institution.
- Fully understand policies and procedures of the financial institution to assist with developing and presenting curriculum.
- Have a desire to maintain a high level of proficiency and understanding of the deposit application products and to further your own knowledge through classes and online studies.
- Manage special projects as needed
- Assist with staffing needs at branches floating in emergency situations.
- Travel required up to 80% including some overnight stays.
- Other duties as assigned.
Qualifications:
- High School diploma or GED
- 2+ year’s banking and customer service experience required
- Understanding of the principles of classroom instruction, professional development training, and curriculum design
- Ability to present information to large and small groups
- Demonstrated effective time management skills
- Outstanding ability to track and organize multiple tasks
- Strong attention to detail
Working Conditions:
- This job operates in a normal office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Requirements:
- This position requires manual dexterity, the ability to lift files and open filing cabinets. This position requires bending, stooping or standing as necessary.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to communicate effectively with others.
To learn more about BTC Bank visit www.btcbank.bank!
EOE/Veterans/Disabled