Manager, Distribution

Manager, Distribution

Who are we?

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?

The Manager, Distribution oversees shipping operations and associates, ensuring accurate, timely order fulfillment, inbound inspection, returns processing, and transportation coordination while maintaining daily workflow, supplies, and department standards. This role ensures compliance with quality systems, regulatory and privacy requirements, audits shipping costs, supports staff development, and partners cross-functionally to drive operational improvements.

Where you will have an impact

• Manage shipping associates in all aspects of the department workflow, assuring completion of all responsibilities
• Support the processing and expediting of orders as required by staffing shortages or volume
• Arrange for the shipment of all orders processed by managed care ensuring no orders are excluded
• Complete departmental paperwork and reports on a timely basis, distributing as necessary
• Oversee inspection of incoming merchandise for proper quantities, damages, shelf life, etc.
• Coordinate weekly returns and shipments back to manufacturers for repair and replacement
• Return calls to providers seeking transport information as appropriate
• Audit transportation bills for appropriateness of charges and route, as well as various packing slips to the Accounts Payable Department for processing and reporting of discrepancies
• Operate and monitor computer systems for shipping and tracking jobs
• Complete a daily walk through of the department to ensure completion of responsibilities and cleanliness
• Maintain departmental supply levels and ordering as needed
• Provide ongoing support to all departmental associates, including hiring, firing, payroll reporting, self-evaluations, scheduling, education and training, adherence to safety regulations, etc.
• Collaborate with other Department Supports to complete broader improvement projects or requests
• In conjunction with the Corporate Management Representative, ensure all necessary ISO processes are adhered to and that all required Quality Management System (QMS) documentation is completed in a timely manner
• Practice and comply with all requirements of our Quality Management System (QMS), as well as regulations promoting a safe and healthy workplace
• Adhere to privacy, confidentiality, and proprietary company policies and procedures (i.e. HIPPA, etc.); Abide by all federal, state, and local regulations, company policies and procedures, and instructions
• Participate in any training and educational activities necessary to fulfill at least the minimum requirements as specified within your departmental goals. This is in addition to, the completion of any activities necessary for the maintenance of professional affiliations or organizational requirements.
• Diligently maintain the cleanliness of all equipment, workstations and the overall facility on a daily basis

What’s necessary to do the job?

3-5 years of previous experience in the support of a shipping/receiving department required

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

We offer a comprehensive and competitive total rewards package designed to support your health, financial well‑being, and work‑life balance. Benefits include medical, dental, and paid vision coverage; paid time off and company holidays; retirement savings with employer contribution; employee wellness resources; and professional development opportunities. Additional benefits may include flexible work arrangements, employee assistance programs, and other programs that support you both at work and beyond.

This role is compensated through a fixed annual salary. The expected salary range for this position is $80,000.00– $86,000.00 annually, based on role scope, experience, and market considerations. This position is not eligible for bonus or incentive compensation.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together.

Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.