Posted 5mo ago

GUEST SERVICES ATTENDANT (ON-CALL)

@ Louisiana Downs
Bossier City, Louisiana, United States
OnsitePart Time, Temporary
Responsibilities:greeting guests, assisting staff, providing assistance
Requirements Summary:Customer service experience; ability to stand for long periods; strong interpersonal skills; organized and reliable; knowledge of the property; works well in a team; flexible shifts including weekends/holidays.
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Job Description

Description

  

Guest Services Attendant (Part- Time/Events Only)

Responsibilities for Gold Shirts (GSA) 

  • Assist      marketing staff with special event set up, execution, and event closure
  • Greet      guests and answer any questions they have regarding event
  • Provide      special assistance to guests with needs such as individuals with      wheelchairs or other disabilities
  • Provide      excellent customer service throughout the duration of assigned tasks
  • Offer      assistance to supporting departments 
  • Other      duties as assigned

Qualifications for Gold Shirts (GSA)

  • 1-3      years of experience working in a customer service-based industry
  • Ability      to work in a standing position for long periods of time
  • Exceptional      interpersonal skills and a friendly demeanor
  • Personal      organization and accountability are required to ensure a positive      experience for visitors
  • Knowledgeable      about the property 
  • Ability      to work well in a group and be proactive about the needs of guests
  • Able      to work various shifts, weekends, possibly holidays and late nights
  • Reliability      and promptness in arriving for scheduled shifts

LAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Requirements

  

Guest Services Attendant (Part- Time/Events Only)

Responsibilities for Gold Shirts (GSA) 

  • Assist      marketing staff with special event set up, execution, and event closure
  • Greet      guests and answer any questions they have regarding event
  • Provide      special assistance to guests with needs such as individuals with      wheelchairs or other disabilities
  • Provide      excellent customer service throughout the duration of assigned tasks
  • Offer      assistance to supporting departments 
  • Other      duties as assigned

Qualifications for Gold Shirts (GSA)

  • 1-3      years of experience working in a customer service-based industry
  • Ability      to work in a standing position for long periods of time
  • Exceptional      interpersonal skills and a friendly demeanor
  • Personal      organization and accountability are required to ensure a positive      experience for visitors
  • Knowledgeable      about the property 
  • Ability      to work well in a group and be proactive about the needs of guests
  • Able      to work various shifts, weekends, possibly holidays and late nights
  • Reliability      and promptness in arriving for scheduled shifts

LAD RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.