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Posted 1w ago

Field Service Technician III

@ Northern Virginia Electric Cooperative
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Manassas, Virginia, United States
OnsiteFull Time
Responsibilities:Obtain readings, Locate facilities, Connect service
Requirements Summary:High school diploma or GED; 18+ months meter reading/installation experience; ability to pass meter reading and 600V certification tests; passing location test.
Technical Tools Mentioned:MV-90 XI program, G-5 handheld equipment, Polaris Workforce, MS Office
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Job Description

Energize your future by joining our team at Northern Virginia Electric Cooperative (NOVEC)! NOVEC's mission is to create value for its members, employees and communities by providing safe, reliable electricity and quality products at competitive prices.

 

NOVEC is a locally owned electric distribution system headquartered in Manassas, VA. NOVEC provides reliable electric service to more than 180,000 homes and businesses in Clarke, Fairfax, Fauquier, Loudoun, Prince William and Stafford counties, the City of Manassas Park, and the Town of Clifton. NOVEC's service reliability is the best in the region with a 99.99% average system reliability.  

 

As a leader on the high-tech frontier, NOVEC is using proven, cost-effective technology to improve productivity and reliability, reduce expenses, and increase cybersecurity – a national priority. Today’s technology includes what the industry calls "smart grid", as well as fiber optics, and mobile workforce.

 

OVERVIEW:

Provide meter services necessary to obtain meter readings. Ensure accurate recordings of electric usage; meter installation, maintenance, and removal; locate underground distribution facilities. Provide debt recovery services on delinquent accounts while maintaining a high level of customer satisfaction in accordance with NOVEC policies and procedures.

 

DUTIES AND RESPONSIBILITIES:  Other related duties may be assigned. An individual must be able to perform each essential duty satisfactorily and effectively. Reasonable accommodation may be available to enable individuals with disabilities to perform essential functions.

 

  • Obtain meter readings by utilizing the MV-90 XI program; ensure accurate recordings of electric usage; and investigate, maintain, and update records for proper billing utilizing G-5 handheld equipment.
  • Accurately locate and mark NOVEC underground distribution facilities.
  • Connect/Disconnect service for NOVEC's customers
  • Collect payments on delinquent accounts
  • Perform damage assessment of the NOVEC distribution system during storms
  • Exchange meters for service and perform meter installation, maintenance, and removal of single and self-contained three-phase meters.
  • Perform position responsibilities in accordance with NOVEC policies and procedures and VOSHA safety regulations.

 

EDUCATION AND EXPERIENCE:

  • High School Diploma or GED with a technical or mathematical background is required.
  • A minimum of eighteen months of previous experience in meter reading; meter installation, maintenance, and removal; and work with 600 Volt electric utility meter systems or equivalent experience is preferred.
  • Must successfully pass meter reading test and complete 600 Volt certification if not previously completed within two months of employment.
  • Must successfully pass locating test within two months of employment.

 

KNOWLEDGE, SKILLS & ABILITIES:   

  • Ability to communicate effectively and professionally with all levels of staff and the general public both orally and in writing while maintaining professionalism and control in all circumstances. 
  • Apply working knowledge and ability to operate a personal computer/laptop and related software such as Daffron, Polaris Workforce, and MS Office.
  • Ability to work with System Operations Department to locate and report damage to the NOVEC system whenever necessary and investigate damages when found. 
  • Ability to perform all responsibilities in accordance with organizational policies/procedures and VOSHA safety guidelines
  • Anticipate and meet rapidly changing customer needs by quickly refocusing and realigning strategic and operational direction.

 

WHAT WE OFFER:

  • Competitive pay

  • Premier health benefits, including an onsite wellness center

  • Survivor and Disability benefits

  • 401(k) retirement plan with a 4% base salary match and an additional match of your contribution at a rate of 50% up to the first 12%

  • Life insurance

  • Vacation, Sick and Holiday Leave

  • Educational Assistance

  • Annual Company Events

 

If you're ready to take the next step towards advancing your career, apply today! NOVEC is an equal opportunity employer and participates in E-Verify. We do not provide sponsorship or relocation for this position.