Be Part of the IMAX Experience.

For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power awe-inspiring experiences for audiences around the world.

Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll collaborate with purpose in an environment that values innovation, diverse perspectives, and learning at every stage.

We invest in people and empower them to thrive. Our culture is grounded in trust and shaped by a shared belief that our best work happens together. By championing curiosity and encouraging courageous thinking, we push the limits of imagination and create experiences that redefine what’s possible. Careers here are shaped with intention, achievements are shared, and people always come first.

With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise. Together, we partner with leading filmmakers and studios, advance entertainment technology, and connect audiences around the world to The IMAX Experience.

Come explore IMAX and create what inspires.

Ignite your future with IMAX.

About the Role:

About the Role

Are you passionate about creating memorable experiences for guests and much more? As a Supervisor at the IMAX® Theater in the Indiana State Museum, you'll play a key role in overseeing smooth operation of the theatre ensuring safety and security of the facilities, while providing the best customer service.

What You’ll Do:

Monitor and manage the daily operations of the theatre including cash handling, delegating tasks to staff, preparing the theater in a timely manner, and friendly customer service.
Supervise and support the Floor Staff team, ensuring they are well-trained, motivated, and performing their duties effectively.
Provide top-notch customer service, including greeting, directing, ticket-taking, making announcements, opening doors, and handling any other customer service duties as needed.
Handle online and phone customer requests and issues, providing effective resolutions and escalating to management when necessary.
Master our Point-of-Sale system to sell tickets and concessions to guests.
Handle daily calibration of the digital projector and escalate any issues to the Network Operations Center.
Conduct regular inspections of the theatre facilities to ensure cleanliness, safety, and functionality.
Ensure compliance with safety and operational standards.
Work closely with managers about staff, events, and daily tasks.
Handle the cash and weekly deposits with accuracy.
Take on additional responsibilities as required.

What You’ll Need:

Must have or be able to secure a liquor license.
Availability on nights, weekends, and holidays
Previous customer service-related experience

Nice to Have:

Previous team leading experience
Demonstrate the ability to interact with the public and co-workers in a friendly, enthusiastic, and outgoing manner
Follow safe workplace practices in a fast-paced environment
Ability to work under pressure
Use critical thinking/problem solving skills to effectively resolve customer issues and/or effectively communicate those issues to managers
A love of movies and the theater-going experience!

Perks of the job:

Free movie tickets for you and your family
Free parking 24/7 in a convenient downtown location
Lifetime supply of popcorn
Flexible work environment
Pay rate starting at $14.00 USD per hour though rates may vary and will be determined on an individual basis.

Position Status:

Existing Vacancy

This job posting reflects a current vacancy within the organization. The position is active, approved, and intended to be filled as part of our staffing needs.

Hiring Range :

$11.00 (per hour) Placement within this range depends on a candidate’s experience, skills, internal equity, and regional market factors. Eligible roles may also receive additional non-discretionary compensation such as shift premiums or overtime pay.

At IMAX, you will be part of a culture built on respect – we are committed to creating a welcoming and diverse atmosphere across our organization.

For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted.

IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles’ Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

In accordance with Ontario’s pay transparency requirements, candidates will be informed when they are no longer under consideration for this position. Communication regarding application status may be provided through email or through your online applicant profile (if applicable).

As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.