Who We Are:
Prime Robotics is a premier provider of end-to-end automation solutions tailored for distribution centers and warehouses. Prime’s suite of robot and execution software solutions transform fragmented workflows, empowering clients to unlock operational productivity and efficiency. Committed to revolutionizing warehouse, supply chain, and factory operations, Prime strives to elevate businesses through best-in-class automation solutions and services.
If you want to build hardware and software that physically changes how warehouses operate and see your work rolling across a live warehouse floor, Prime Robotics is the place to do it!
About the role:
Not many Product roles let you see your product decisions move physical things in the real world. We are a fast-growing warehouse robotics and automation startup building intelligent, production-scale systems for real customer operations and we are looking for a Product Owner who finds that genuinely exciting. We move fast and operate lean, which means our team members have an outsized impact and wear multiple hats. You will own the backlog and requirements across one or two scrum teams, work closely with the Senior Product Manager on roadmap direction, and keep Agile ceremonies running smoothly. This is a fully on-site role with cross-time zone collaboration with product team members globally. If you want to build something that matters in an industry being transformed by robotics and automation, this is the role.
Key Responsibilities:
- Gather and synthesize customer feedback, support trends, and usage data to identify product gaps and opportunities
- Lead discovery activities including customer interviews, usability observations, and prototype validation; translate findings into clear, testable behavior-driven user stories
- Collaborate with the Lead Product Manager to define, prioritize, and maintain the product roadmap, translating strategic initiatives into epics and release themes while proactively identifying dependencies and risks
- Own and continuously groom the product backlog, ensuring stories are well-defined, estimated, and sequenced for sprint readiness using data-driven prioritization frameworks (WSJF, MoSCoW, value vs. effort)
- Lead backlog refinement sessions with engineering to drive shared understanding and surface complexity early
- Define user acceptance testing (UAT) in close collaboration with engineering and customer facing teams to confirm delivered features meet defined requirements
- Facilitate and participate in Agile ceremonies including sprint planning, standups, reviews, and retrospectives, helping the team maintain cadence, remove blockers, and continuously improve ways of working
- Collaborate effectively with other product team members across a distributed, global team including regular cross-time zone syncs with our China office, maintaining alignment through structured async communication and clear written documentation
- Partner with customer support to surface and triage field issues, incorporating bug prioritization and customer-reported feedback into backlog decisions